Mac Haik Ford Lincoln - Service Center

Mark was great. He had my truck ready ahead of schedule and communicated well through the repair process. Would highly recommend. He had my truck ready ahead of schedule and communicated well through the repair process. Would highly recommend. More

Shay is very energetic and friendly. He does what he says and says what he does. He does what he says and says what he does. More

Purchased a used vehicle. After we took the vehicle, we realized the door lock was broken. We found this out because the key FOB we were given had dead batteries. We let the d After we took the vehicle, we realized the door lock was broken. We found this out because the key FOB we were given had dead batteries. We let the dealership know about this issue and they said they would see what they could do for us. I have followed up twice but after 2 weeks we have gotten no answer or resolution. We felt like we were at an old school dealership where they are your best friend when purchasing a vehicle but don't remember your name once you walk out the door. More

I received excellent customer service. James kept me informed on status of my vehicle. Repairs and maintenance was done in very timely manner James kept me informed on status of my vehicle. Repairs and maintenance was done in very timely manner More

Mac Haik provided timely service with a great waiting lobby. Service writers were kind and took care of me lobby. Service writers were kind and took care of me More

Good service. There were several people waiting in line, but they got me checked in quickly . Shay kept me updated. There were several people waiting in line, but they got me checked in quickly . Shay kept me updated. More

Service was quick! Called me promptly when it was done. Can’t ask for much else. Called me promptly when it was done. Can’t ask for much else. More

Like any service center, you have to go at the right time. Mac Haik is always the right time and the people take care of you. Facility is updated and clean and I've had no issue getting what I need. Spe time. Mac Haik is always the right time and the people take care of you. Facility is updated and clean and I've had no issue getting what I need. Specialty parts were a faster than expected turn around. More

Refused to fix a broken door lock after purchase of a vehicle . We were told that we needed to have the lock fixed on our own. I understand the vehicle was used, but it would have been nice to know ahead vehicle . We were told that we needed to have the lock fixed on our own. I understand the vehicle was used, but it would have been nice to know ahead of time before purchasing. More

Ryan in fast service lane went above and beyond in getting a lot fixed on my truck including recalls. Too notch service for such a busy dealership. getting a lot fixed on my truck including recalls. Too notch service for such a busy dealership. More