Mac Haik Ford Lincoln

It was good Went in for oil change, it was quick. Attendants could have been a little more informative about services offered, but overall will go back in future. Went in for oil change, it was quick. Attendants could have been a little more informative about services offered, but overall will go back in future. More

Great service and experience Had a great experience with Sales and finance. They were all very helpful and easy to get along with. All in all a very nice day at the dealership. Had a great experience with Sales and finance. They were all very helpful and easy to get along with. All in all a very nice day at the dealership. More

Very good experience I had a very pleasant experience with Bruce. He was never pushy and allowed me time to test drive several models before finally making my decision. I had a very pleasant experience with Bruce. He was never pushy and allowed me time to test drive several models before finally making my decision. More

Service Your price for service is expensive. I take my two Toyota’s for service at the Toyota dealership and it’s cheaper than you guys. I think I will find Your price for service is expensive. I take my two Toyota’s for service at the Toyota dealership and it’s cheaper than you guys. I think I will find someone else to start servicing my car. This is my daughters car and she said they always want to do more to her car when I’m not with her. More

Outrageous prices Your dealership charges $95 to change an Air Filter on a 2017 or newer F-250. The part is literally $25 on Amazon. So you are telling me $75 is for la Your dealership charges $95 to change an Air Filter on a 2017 or newer F-250. The part is literally $25 on Amazon. So you are telling me $75 is for labor? Once my maintenance plan is done I will not be back. More

Excellent Every time I come in never have any problems and service advisor is always on point with time it will take to get it done .. Every time I come in never have any problems and service advisor is always on point with time it will take to get it done .. More

Rear end noise on 2016 F150 I took my truck in on 8/9/18 at 7:30 AM as directed by service center and they did not get to it that date so I picked the truck up after 5pm. I took I took my truck in on 8/9/18 at 7:30 AM as directed by service center and they did not get to it that date so I picked the truck up after 5pm. I took the truck back in on 8/10/18 per service center and when I called at 3:30 to see if the truck was ready I was told the problem was found but parts had to be ordered and truck would be repaired 8/21/18 and I would be contacted 8/20/18 to be advised what time to bring the truck in. I called 8/21 to see what the status was and was told I’d be called back. 8/22 I was called back and told what would be replaced and to bring my truck in 8/17. Truck was repaired and returned to me 8/17. The parts that I was told were going to be replaced look as dirty as the rest of the rear suspension so I’m still not sure of what was replaced but the noise is gone. I had a problem with a porter coming to pick me up 8/9/18 in my truck after moving all my seats, mirrors and radio stations and then having to take him back to Mac haik. Who does that? My personal vehicle is not mac haiks courtesy vehicle and I found it disrespectful to use it as such. The porter didn’t make the decision to do that on his own so I don’t think he should be held accountable for the same. I understand timeframes and wait times are dynamic but you could have better communication between the customer and service center and should not have a customer have their personal vehicle used to pick them up and then have to drive your employee back to work. More

Had a good experience very friendly people The did what they said they were going to do and I was happy with the service. I will recommend you to my friends and family The did what they said they were going to do and I was happy with the service. I will recommend you to my friends and family More

Our experience in buying a new car Bruce was very helpful and really polite. He explained things to us and treated us with respect. He helped us get our very first brand new car ever. I Bruce was very helpful and really polite. He explained things to us and treated us with respect. He helped us get our very first brand new car ever. I would tell all my friends and family to talk to him if they were going to buy a new car. More

Oil change I went for a Oil change 8/20/18 at 8:10 am. I like their service but they must had a lot going on that morning because I was there for two hours (not I went for a Oil change 8/20/18 at 8:10 am. I like their service but they must had a lot going on that morning because I was there for two hours (not a quick oil change). I still like the dealer oil change but will pick a different time of day. More