Mac Haik Ford Lincoln
Victoria, TX
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473 Reviews of Mac Haik Ford Lincoln
New vehicle purchase Purchased a new car. Dealership gave great rebates and great financing. Would recommend this dealership for service and purchase of new or used vehicl Purchased a new car. Dealership gave great rebates and great financing. Would recommend this dealership for service and purchase of new or used vehicles. Thanks for a non stressful car buying experience. More
Great Experience I bought my Ford Expedition. Very happy with my purchase. I highly recommend this dealership. Straight shooters. No bull. Ask for Jef Morin he will ta I bought my Ford Expedition. Very happy with my purchase. I highly recommend this dealership. Straight shooters. No bull. Ask for Jef Morin he will take care of you. More
Routine oil change Great staff! Super polite. Shook my hand when I walked in. Only complaint is that it took about an hour & a half. Otherwise a fantastic experience. Th Great staff! Super polite. Shook my hand when I walked in. Only complaint is that it took about an hour & a half. Otherwise a fantastic experience. The fresh popcorn was delicious and complimentary water was a nice touch. Clean bathrooms and comfortable chairs to wait in. Thanks to Kevin Janak for the free oil change. That was really nice. More
Best truck buying experience I’ve had. Michael Reyes and his manager, Kevin, were both extremely professional, and considerate. We negotiated a deal that was acceptable for both parties in Michael Reyes and his manager, Kevin, were both extremely professional, and considerate. We negotiated a deal that was acceptable for both parties in a very timely manner and I bought a really nice new truck. Would recommend Michael and the dealership to anyone. More
Great Service from beginning to end My inquiry on a vehicle was answered promptly the next morning by yvette. I was then referred to Fritz. He was honest and upfront and instead of sen My inquiry on a vehicle was answered promptly the next morning by yvette. I was then referred to Fritz. He was honest and upfront and instead of sending us off with a lemon he found a vehicle that fit our needs. If you have not so great credit he will work his tail off to find a vehicle for you. They offer a third chance financing and Gary was able to find a bank that would give us a chance to reestablish our credit. He had all of the paperwork together in a reasonable amount of time. The day ended with us driving away with a new to us vehicle on my birthday. More
Just what I needed. My recent visit was to maintain my vehicle maintenance schedule. The standard oil/filter change, tire rotation and multi point check. I arrived at app My recent visit was to maintain my vehicle maintenance schedule. The standard oil/filter change, tire rotation and multi point check. I arrived at approx. 1545 hrs and was immediately greeted and served. It was a good day/time for the service as my vehicle was taken back right away. A/C service was recommended with cabin filter change and I agreed. I had noticed a stale smell when the AC first started up and felt it would help. The crew was quick and efficient, although they left the BG flush can on the floor board and the glove box contents on the dash, it was something like 212 degrees outside, so understandable that it was missed. All told, the staff was friendly and engaging, quick, (out in less than an hour) and took the time to explain my question on the invoice later. Definitely will use again. More
Quick service and friendly people to deal with. Only had ins Only had inspection done but the service was quick. People at service desk were very friendly and kept me informed on the progress of the service. Whi Only had inspection done but the service was quick. People at service desk were very friendly and kept me informed on the progress of the service. While I was waiting I saw service techs come to waiting room and explain their service to other customers More
Poor Sevice and Rude Empoyees On 8-17-2018 I made a deal with the sales manager on a 2018 used pickup truck. It was suppose to have running boards installed and be ready to go on On 8-17-2018 I made a deal with the sales manager on a 2018 used pickup truck. It was suppose to have running boards installed and be ready to go on Monday 8-20-2018. I am from out of town so I had to rent a car to get to Victoria, when I arrived nothing had been done to the truck, it was not even clean. The sales manager said just have a seat and we will take it out to have the running boards installed, I told him no, I was not going to sit all day at the dealership, to just get the truck cleaned up and I would take it without them, also one of the floor mats in the front was missing. After three hours the paperwork was done, a sales person approached me and said he needed my social security number in order to have the title transfered into my name. I told him I am paying cash and it is not true you need my SS #, he became extremely angry and walked off. After paying for the truck I was anout to leave and I asked for the keys, they gave me only one. I asked the sales manager if they would replace the other key and he sarcastically said, you wanted to negociate on the price of the truck so no I will not get another one for you and then added, they are expensive, if you want one go buy it yourself. I left and I will Never step foot in that dealership again. What concerns me the most is them trying to get my social security number, that’s how idenity theft happens and the salesman lied to me about needing it. I also believe that other key was not lost I think they just kept it in case my check did not clear the bank. The sales manager was a jerk and did nothing he promised. After reading other reviews what happened to me seems to be standard operating procedure there, please think twice before dealing with these peple. More
Waste of time and negligence I received calls and texts on my personal cell phone when I’m not even a customer. Low rating because even though I didn’t use the service you wasted I received calls and texts on my personal cell phone when I’m not even a customer. Low rating because even though I didn’t use the service you wasted my time and most likely neglected the person you were supposed to contact. Clear quality issue if you can’t get your customers correct information. More
Great people The Mac Haik people in Victoria were friendly and took care of my needs. They answered all my questions and tried their hardest to get me what I want The Mac Haik people in Victoria were friendly and took care of my needs. They answered all my questions and tried their hardest to get me what I wanted. More