Mac Haik Ford Lincoln
Victoria, TX
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473 Reviews of Mac Haik Ford Lincoln
Oil Change Was greeted when I walked in and they called before performing service that wasn’t originally requested. Performed the requested work in a timely mann Was greeted when I walked in and they called before performing service that wasn’t originally requested. Performed the requested work in a timely manner and sent me on my way. More
Excellant service. The staff went above and beyond to make sure I and my truck left their establishment in excellent condition. I wished I had purchased my truck from The staff went above and beyond to make sure I and my truck left their establishment in excellent condition. I wished I had purchased my truck from mac Haik. That's the way I felt when I left. Great job!! More
Wonderful experience David Loa worked diligently to get us at the payment level we needed. At delivery, he explained everything thoroughly. He even programmed the radio bu David Loa worked diligently to get us at the payment level we needed. At delivery, he explained everything thoroughly. He even programmed the radio buttons to match ours on the trade-in! More
VERY DISAPPOINTED My Mariner brake peddle suddenly started going to the floor and I had to pump the brakes to stop. I took the car in to Quicklane and was told the Mast My Mariner brake peddle suddenly started going to the floor and I had to pump the brakes to stop. I took the car in to Quicklane and was told the Master Cylinder was bad. It was replace the next day - $422 end of story. A month later, while in San Antonio, it started doing the exact same thing and I finally got it home a week later. I took the car back to Quicklane and was told to leave it and someone would call. That was on Friday 09, 2018. I didn't hear anything so I called on Monday 12, 2018 to check. Alfred Delgado told me it was being checked and he would call me back - No Call. I call the next day and Alfred said he would check and get back - No Call. After no feedback I called on Thursday 15, 2018 and still no information available and Alfred would check with the mechanic - No Call - No Status - No Information on my car. I decided to go and speak to someone myself. I spoke to Dolores Lira on the same day and she tried to get information from Alfred but I wasn't able to get information, a status or an update. Finally on Tuesday 20, 2018, after no information of my car I went to talk to Dolores. She made some calls and was told she was now in charge of my service request. She told me she would follow up and let me know what the current status was. She implied my car could possibly get moved up the list and be diagnosed on Wednesday 21, 2018, but because of the holiday would get in for repairs until Monday 26, 2018. I specifically asked her on , Wed 21, 2018, to me know if the car had still not been analyzed or diagnosed to let me know because I wanted to take my car home. I didn't want it repaired. It was already 2 weeks and nobody even knew where the car was. Dolores called me later and told me the car had been analyzed and that the problem was a bad HCU and the cost was $2700. I told her that I was would pick up the car in an hour. After all that frustration, and and no repairs I ended up paying $134 for WHAT??? More
I always take my car in for oil changes everyone is always s I've had my car for 3 years when i bought it salesperson was nice and knowledgeable about the vehicle I was purchasing..After I bought my car he calle I've had my car for 3 years when i bought it salesperson was nice and knowledgeable about the vehicle I was purchasing..After I bought my car he called to make sure everything was good. More
Very easy and understanding Great service and excellent help found what we wanted and at a great price from help from our salesman Wardell made it easy and understanding plus fun Great service and excellent help found what we wanted and at a great price from help from our salesman Wardell made it easy and understanding plus fun More
2018 exped gave me a good deal. good deal good deal goog deal good deal good deal good deal good deal good deal good deal good deal<<<<<<<<<<<<<<<<<<<<<<<<<<< gave me a good deal. good deal good deal goog deal good deal good deal good deal good deal good deal good deal good deal<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< More
Quick friendly always helpful Own a desiel always give me advice on best ways to keep up with it it is 2016 with 105,000 miles and still running great thanks to Mac Haik techs in V Own a desiel always give me advice on best ways to keep up with it it is 2016 with 105,000 miles and still running great thanks to Mac Haik techs in Victoria to More
Sales Department was awesome I had a wonderful experience with the sales and finance departments. They were very accommodating and not at all pushy. I highly recommend this deal I had a wonderful experience with the sales and finance departments. They were very accommodating and not at all pushy. I highly recommend this dealership! More
Great service Great customer service and attention to detail. Easy process and quick financing. Third time I’ve bought from them. Always happy with the service depa Great customer service and attention to detail. Easy process and quick financing. Third time I’ve bought from them. Always happy with the service department as well. More