Mac Haik Ford Lincoln

I reached out to the dealership on a specific vehicle I was inquiring a Bronco Raptor on 4/24 My sales rep was Dakota he was very quick to answer all my questions and I was a determined buyer after speaki was inquiring a Bronco Raptor on 4/24 My sales rep was Dakota he was very quick to answer all my questions and I was a determined buyer after speaking with him and Gabriel regarding financing I drove 3 hours to pick up the vehicle and was overall very happy with my purchase the sales transaction was a smooth process. The problem Im currently having is that I agreed with Gabriel on a ford maintenance warranty plan only. The following day I’m reviewing my paper work to find that over 10K in warranty plans were added to my purchase without my knowledge. I reached out to him the following day and kindly asked to cancel them. He sent me the cancel form and I immediately sent it back. today is 5/16 I have been very patient I have emailed and called several times. My emails have been ignored this is not something I would expect from a Ford dealership. These dealer tactics are dishonest. I cannot recommend this dealership to anyone even my friend who was also interested in purchasing a bronco raptor. I was deceived into purchasing these very overpriced warranties from the dealership and they are still active today 5/16 almost a month later. More

It was a pleasure working with Steven and helping my partner and I leave home with a brand new truck! partner and I leave home with a brand new truck! More

I have been taking my cars to this dealership for years, and have walked away happy with the performance and quality of work every time. and have walked away happy with the performance and quality of work every time. More

Kind, found my car I wanted and got it for me! Thanks a lot Steve Thanks a lot Steve More

Honestly get they were very truthworthy and straightforward. I’ll definitely recommend and use them in the future! straightforward. I’ll definitely recommend and use them in the future! More

Well so far whatever they did this last time has held and the codes haven’t started popping back up yet. We are taking a long trip this week and it will be the true test as to how good it does. the codes haven’t started popping back up yet. We are taking a long trip this week and it will be the true test as to how good it does. More

I scheduled an appointment to drop off my 2024 pickup truck on a Thursday morning for service due to a possible issue with the transmission. It has fewer than 5,000 miles and is still under warranty. I c truck on a Thursday morning for service due to a possible issue with the transmission. It has fewer than 5,000 miles and is still under warranty. I called the next day for a status update and was told that it would be the middle of the following week before they could get to it. When I called back the middle of the following week, I was told it would be at least another week before they could get to it. I asked the service manager if I could come back by and pick it up and bring it back the day before they could service it and was told no, that I would lose my place in line. That’s not service. It’s important to know I bought the truck from this dealership and they can’t even have someone look at the transmission? Not happy at all. More

Great speedy service my Mr. Joe. Made my purchase experience fast and easy. Very satisfied Joe. Made my purchase experience fast and easy. Very satisfied More

Troy was great! He had the truck (with a full tank of gas) waiting for me when I arrived at the Mac Haik Ford in Georgetown. Troy walked me through many of the key He had the truck (with a full tank of gas) waiting for me when I arrived at the Mac Haik Ford in Georgetown. Troy walked me through many of the key features that I was not familiar with. He was able to fully answer all the questions I had. He walked me through the actual purchase process to make sure I was comfortable with the process. Overall, could not have been better. I definitely recommend Mac Haik Ford and especially Troy Quiroz! More

Had such a good buying experience I will be buying all my future vehicles from Mac Haik. future vehicles from Mac Haik. More