Mac Haik Ford Jackson

Very responsive and courteous. From check in to check out. I would use them again. From check in to check out. I would use them again. More

Friendly, professional service at all levels. It is dumb to have a 15 word minimum, by the way. It is dumb to have a 15 word minimum, by the way. More

I made my appointment through the app… It was easy. Everyone I dealt with was polite and very helpful. My wait time was about what I was told it would be. I am very satisfied with the service. Everyone I dealt with was polite and very helpful. My wait time was about what I was told it would be. I am very satisfied with the service. More

I like the people at Mac Height Ford been doing business at this location since 1995. Very efficient in the service department. at this location since 1995. Very efficient in the service department. More

Service was prompt and efficient Cashier was very helpful and polite and professional. Great customer service helpful and polite and professional. Great customer service More

ken Johnson was my salesman contact person. ken was excellent in answering all my questions and I would recommend him to anyone looking for a vehicle! ken was excellent in answering all my questions and I would recommend him to anyone looking for a vehicle! More

They went above and beyond to make us happy. Blake Martin done an excellent job Blake Martin done an excellent job More

My son's used 2021 Ford F150, which we bought with the assurance of passing the Ford Blue Certified Vehicle Inspection, failed to start after just two days of purchasing it. Upon inspection, we discovered assurance of passing the Ford Blue Certified Vehicle Inspection, failed to start after just two days of purchasing it. Upon inspection, we discovered damaged engine parts and components held together with ZIP TIES, indicating that the inspection was likely never conducted. This negligence could have jeopardized my son's safety. The dealership's management is clearly lacking, as evidenced by the rude and unprofessional behavior of the Sales Manager Joel, who displayed a complete lack of basic customer service skills and self control. He was interruptive, rude, defensive, and bitter. It makes me wonder if he treats all women customers in a demeaning manner. Jordan, who is the Service Manager, seemed amused by the entire situation, was condescending, and completely dismissive. The vehicle was purchased 6 weeks ago, and we have already made a payment, yet my son has been without it while it sat in Jackson for repairs. This entire experience has been incredibly disappointing for my son, and we have no intention of ever purchasing another vehicle from Mac Haik. More

The work was timely done without a long wait. Everything requested was done and recommendations were good. Everything requested was done and recommendations were good. More

Jason Massey was great to work with. He always takes great care of me when I come in. He always takes great care of me when I come in. More