Mac Haik Ford Jackson

They went above and beyond to make us happy. Blake Martin done an excellent job Blake Martin done an excellent job More

My son's used 2021 Ford F150, which we bought with the assurance of passing the Ford Blue Certified Vehicle Inspection, failed to start after just two days of purchasing it. Upon inspection, we discovered assurance of passing the Ford Blue Certified Vehicle Inspection, failed to start after just two days of purchasing it. Upon inspection, we discovered damaged engine parts and components held together with ZIP TIES, indicating that the inspection was likely never conducted. This negligence could have jeopardized my son's safety. The dealership's management is clearly lacking, as evidenced by the rude and unprofessional behavior of the Sales Manager Joel, who displayed a complete lack of basic customer service skills and self control. He was interruptive, rude, defensive, and bitter. It makes me wonder if he treats all women customers in a demeaning manner. Jordan, who is the Service Manager, seemed amused by the entire situation, was condescending, and completely dismissive. The vehicle was purchased 6 weeks ago, and we have already made a payment, yet my son has been without it while it sat in Jackson for repairs. This entire experience has been incredibly disappointing for my son, and we have no intention of ever purchasing another vehicle from Mac Haik. More

The work was timely done without a long wait. Everything requested was done and recommendations were good. Everything requested was done and recommendations were good. More

Jason Massey was great to work with. He always takes great care of me when I come in. He always takes great care of me when I come in. More

Best car buying experience I have ever had. Great people and a great dealership. Fst and fair. I highly recommend Mac Haik Ford. Great people and a great dealership. Fst and fair. I highly recommend Mac Haik Ford. More

Kimberly was great to interact with. She worked with me for several days and ultimately sealed a deal on a new F150. Was a straightforward and easy experience from start to finish. She worked with me for several days and ultimately sealed a deal on a new F150. Was a straightforward and easy experience from start to finish. More

Candace Chambers was excellent! Even though the service took longer than I expected, she kept me informed and had answers to my questions. Even though the service took longer than I expected, she kept me informed and had answers to my questions. More

Bob Harper, Robbie Quick, and Heath Manning are top notch! They have excellent customer service skills and care abut the clients. notch! They have excellent customer service skills and care abut the clients. More

Kyle was extremely helpful in getting us taken care of. The process was easy and we got exactly what we needed! The process was easy and we got exactly what we needed! More

The service trip was all good except I noticed that one of my factory chrome tire valve caps was replaced with a plastic cap. Since we purchased the service plan for our vehicle we didn't receive a co of my factory chrome tire valve caps was replaced with a plastic cap. Since we purchased the service plan for our vehicle we didn't receive a copy of the work performed. Will we received it through email? More