Mac Haik Ford Jackson

My experience was quick and efficient. I arrived late, so I expected to wait for three to four hours, but I was pleasantly surprised when, after only two hours, my truck was ready. And .. I arrived late, so I expected to wait for three to four hours, but I was pleasantly surprised when, after only two hours, my truck was ready. And ... the people were extremely friendly! More

Eddie and Candace went above and beyond to make sure I was taken care of with my vehicle. They ordered the part on Tuesday and it came in on Wednesday. I dropped the vehicle off early Thursday morning wit was taken care of with my vehicle. They ordered the part on Tuesday and it came in on Wednesday. I dropped the vehicle off early Thursday morning with a low tire light that had also came on while driving to the dealership that morning. After lunch Candace called to let me know my vehicle was ready. I will definitely be recommending to others and taking my vehicle back to be serviced there in the future. Thank you both for all of your hard work and great customer service!! :) More

Great customer service! James went above and beyond to make sure I was taken care of! James went above and beyond to make sure I was taken care of! More

Have always used the service department for my service… And have purchased vehicle’s from them also And have purchased vehicle’s from them also More

I had my truck serviced back approximately last days of July. The skid shield was not reattached properly. Things just happen sometimes. It came down while driving on interstate and was broken. I return July. The skid shield was not reattached properly. Things just happen sometimes. It came down while driving on interstate and was broken. I returned the following week. I was treated warmly and the problem was rectified quickly. I have confidence in Mac Haik Ford Jackson... I'm sorry I can't recall names. Thank you and I'm sorry it took me this long to send this review. More

Great experience, good trade in and good deal on new vehicle. Great service and warranty plan. Will purchase from this dealership exclusively. vehicle. Great service and warranty plan. Will purchase from this dealership exclusively. More

Service was great. Staff was friendly. Took less time than I was quoted so I was happy! Staff was friendly. Took less time than I was quoted so I was happy! More

Friendly and helpful staff that pays attention to details. Would recommend for top quality service. details. Would recommend for top quality service. More

Jason Massey, Service Advisor took care of routine service. He said it'd be about a 2 hour wait and that's what it took. Got the Works and made it to my next appointment on time. Jason was GREAT. service. He said it'd be about a 2 hour wait and that's what it took. Got the Works and made it to my next appointment on time. Jason was GREAT. Also, cashier... Gave me tips for earning points. Great job by both employees. More