Mac Haik Ford Jackson

Talked with Jon. He quickly answered all my questions and scheduled warranty work for June 1, 2023. He quickly answered all my questions and scheduled warranty work for June 1, 2023. More

Made appointment for front end check. Dropped it off with Jon. Was given ride home, Jon kept me informed about what was needed. Jon send car to pick me up and Jon explain what had been ac Dropped it off with Jon. Was given ride home, Jon kept me informed about what was needed. Jon send car to pick me up and Jon explain what had been accomplished to fix my problem. Service was excellent, Jon is a valuable asset to the Mac Haik organization‼️ More

2 weeks ago went in for simple oil change. Horrible experience. 3 hour wait. They never got to my car. Received a call from Lucinda Murphy apologizing and explaining what happened. She ta Horrible experience. 3 hour wait. They never got to my car. Received a call from Lucinda Murphy apologizing and explaining what happened. She talked me back in. I went back in today--reluctantly. MacHaik has Lucinda to thank for keeping my business with them and likely a candidate for my next vehicle when I am again in the market. Lucinda Murphy is worth every penny she is paid and much more. I might add that my service today was exceptional. More

Amazing customer service, very fast check in- and check out. Made sure they reminded me for my next visit and let me know what they did on my vehicle. out. Made sure they reminded me for my next visit and let me know what they did on my vehicle. More

VERY PLEASE WITH OVERALL EXPERIENCE, GREAT DELAERSHIP, TIMELY SERVICE AND FRIENDLY PEOPLE. HELPFUL AND I WILL BE BACK TIMELY SERVICE AND FRIENDLY PEOPLE. HELPFUL AND I WILL BE BACK More

The check-in and check-out process went quickly and smoothly. The service advisor and the cashier were courteous an helpful. This service visit was the shortest that I have experienced at this dealer smoothly. The service advisor and the cashier were courteous an helpful. This service visit was the shortest that I have experienced at this dealership. Great improvement! More

Chris and Lucinda were very helpful. The service I received was high quality. Communications were very strong. The service I received was high quality. Communications were very strong. More

I bought my used Ford pick up truck from Watson Ford and have had it serviced there every time. I’ve always had good friendly service from Heath Manning and the mechanics there. I’ve not had to return for a have had it serviced there every time. I’ve always had good friendly service from Heath Manning and the mechanics there. I’ve not had to return for any follow up problems. High quality service and products are very important to me. More

Fast Service. It was just an oil change; nothing major. It didn't take long. It was just an oil change; nothing major. It didn't take long. More