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Mac Haik Chevrolet - Service Center

Houston, TX

4.6
2,268 Reviews

2,267 Reviews of Mac Haik Chevrolet - Service Center

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May 23, 2025

Excelente servicio los mejores para atender el personal volvería otra vez sin problema muchas gracias More

by SALDANA170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Godinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Mac Haik Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Brian Caldwell, Service Director

May 23, 2025

The service was good, but the part took an extremely long time to be delivered and replaced More

by PHONG.NGUYEN.9742
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Mac Haik Chevrolet responded

We're sorry to hear about your experience, Phong, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. That Great Mac Haik Feeling Brian Caldwell, Service Director

May 20, 2025

Mac Haik Chevrolet is my Dealer if Choice. Brad and his coworkers were friendly and very professional and attended to my car repair needs and even assisted with getting me a loaner car (an EV) More

by BIMBI1222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Kny
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Mac Haik Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. That Great Mac Haik Feeling Brian Caldwell, Service Director

May 19, 2025

I’ve taken my truck here for service five times in the past few years. I’m using back on the road by the end of the day. The communication on the progress of my service has always been good and the employ More

by jagtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Mosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Mac Haik Chevrolet responded

Thanks for sharing your thoughts about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

May 19, 2025

I am new to the dealership, but the level of service and professionalism is very much recognized and appreciated. You mobile (roadside) service is a great asset. It is very helpful and the young man, Chris More

by GaryM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony McPhail
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Mac Haik Chevrolet responded

Thank you, Gary! Chris and oru team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

May 19, 2025

Machaik team which includes Mark kitchens and Brian Caldwell has been the best dealership I've been to over mine and my family's combined car ownership history. Mark is patient and kind to hear out my More

by TKL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark, Kitchens
May 20, 2025 -

Mac Haik Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

May 18, 2025

Mac Haik has always been the best dealerships to take care of all my vehicle’s needs! More

by CGUERRA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Perez
May 18, 2025 -

Mac Haik Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. That Great Mac Haik Feeling Brian Caldwell, Service Director

May 18, 2025

Juan the service writer was very professional and helpful. It seems like the repair was well done although terribly expensive. Everyone was very friendly! More

by rswells56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Godinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Mac Haik Chevrolet responded

Thanks for sharing about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

May 18, 2025

The body shop was professional and kept me updated. Ron initially told me almost 3 weeks before I could get in. Got a call a week later saying he could get me in. Final price was less than estimated. More

by emontgomery5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Sherry - Body Shop
May 18, 2025 -

Mac Haik Chevrolet responded

Thanks for sharing about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

May 17, 2025

This dealership needs more customer service training. Every single time I come to this dealership I never feel welcome. More

by rolandlwilliams78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie
May 18, 2025 -

Mac Haik Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, Roland, feel free to contact us at your convenience. That Great Mac Haik Feeling Brian Caldwell, Service Director