Mac Haik Chevrolet - Service Center

Alberto in Express Service did a great job with our service. I appreciate his communication and recommendations. I'll be back for more service in the future! service. I appreciate his communication and recommendations. I'll be back for more service in the future! More

The dealership is awesome and if you ever buy a car from here, I definitely recommend CHRISTIAN in services. He is always found a solution to any concern that I’ve had which is very minimal concern. here, I definitely recommend CHRISTIAN in services. He is always found a solution to any concern that I’ve had which is very minimal concern. More

I brought my car in for an oil change and to address 2 recalls. I also asked about seeing to an electrical issue that the service department had failed to address at my last appointment. They refused to a recalls. I also asked about seeing to an electrical issue that the service department had failed to address at my last appointment. They refused to address the electrical issue and told me I would have to make an additional appointment. I received a call at about 8:30am from the service provider and inquired when the car would be ready. He stated 1.5 to 2 hours. I did not hear anything back after that. At 4:30pm, we went back to see if the car was done. Not only was it not done, they said there were 20 cars ahead of mine because they were “behind” on the recall. No one had called to inform me of this. After another 30 minutes, they returned my car to me with the tire pressure on 3 wheels low (they were not this way when I dropped the car). I inquired and they added air to the tires, which took another 20 minutes. More

I’ve been buying vehicles from Mac Haik for years! I liked the selection. I thought pricing was competitive. I thought service was good. Service, in particular, has gone downhill. Chris is great! I liked the selection. I thought pricing was competitive. I thought service was good. Service, in particular, has gone downhill. Chris is great! Mac Haik is not. I’ve been trying since July to get a differential issue fixed. This is at least the third return trip. It is a warranty issue and GM finally agreed to replace the differential. Delay has been availability of loaner cars. I live in Kingwood…40+ miles away. I need a loaner car to leave my car several days. This was not a problem in the past. Now it is…every time! Think I need a new dealer! More

Great buying experience. Not your typical salespeople. You are in control the whole way through. Not your typical salespeople. You are in control the whole way through. More

I have purchased 3 vehicles from this dealership over the years. I have found their service department to be very good. They keep you informed of what needs to be done, and keep you updated along the way. years. I have found their service department to be very good. They keep you informed of what needs to be done, and keep you updated along the way. More

I’m proud to be a customer at Mac Haik, and pleased with the great care given by Tony when I have a vehicle challenge the great care given by Tony when I have a vehicle challenge More

Fast response to inquiries, salesperson was very good listening to our needs and supported our decisions. They work with our schedule and were patient with our buying process. listening to our needs and supported our decisions. They work with our schedule and were patient with our buying process. More

Awesome very good customer service very friendly, outgoing, and nice as xxxx. Glad I took my truck there outgoing, and nice as xxxx. Glad I took my truck there More

The appointment setting rep for the airbag recall was extremely courteous and efficient. Larry did a nice job at the service check-in. The car was ready on time which was huge factor because of my travel extremely courteous and efficient. Larry did a nice job at the service check-in. The car was ready on time which was huge factor because of my travel schedule that day. The finishing touches of the car wash and vacuum were also greatly appreciated! More