Mac Haik Chevrolet

Far and away the worst car buying experience of my life, every car we wanted was "Just Sold" kept getting handed off to someone else, walked around the lot looking for cars only to be told "Oh that just sol every car we wanted was "Just Sold" kept getting handed off to someone else, walked around the lot looking for cars only to be told "Oh that just sold" they didn't seem to know what they even had in stock, wanted to give us a ridiculously low price for our trade in (put it on Craig's list later that day and sold it in 2 hours at 3 times the price they offered me).....after a couple of hours looking for cars that weren't there we settled on one that was...they wanted a couple thousand more than the NADA retail price and wouldn't come down anywhere close, just a very unpleasant and disappointing experience.......Stay Away From This Dealership! More

I had been dealing with this dealership for over a week and finally settled on a camaro however it was not at this dealership and would have to be transported in. Get there to finish my paperwork and ende and finally settled on a camaro however it was not at this dealership and would have to be transported in. Get there to finish my paperwork and ended up driving off the lot with another camaro and a step up from what I originally looked at. I was offer the camaro and told that the best they could do for me was xx,xxx and after being very firm with them about my prices I gave a little and decided to take the deal "or so called deal" later that evening I looked up the car online and discovered the suckered me into the listed price, not a discounted or haggled price the flat price on the listing (yes I agree this was my fault for not doing more research but after 4 hours, credit and deal was done before I drove there I was tired and hungry) they washed the car while I signed my paperwork and when the car was brought to me I did a walk around and saw a few scuffs and door dents that I demanded be fixed and was told that they would most definitely be taken care of. This was Saturday. I emailed the salesmen on Monday and inquired about the body shop and scheduling the repairs as well as a concern that the AC did not appear to get cold and here we are now Thursday, and 3 emails later I'm not getting a response. It's almost as if once I was a customer I was no longer a customer :-( I'm becoming more and more disapointed with the aftercare if this dealership. More

Mac Haik as a dealership is being rated based solely on my experience with Kelly Ford. I will say I visited in person one of their locations when in Houston the month prior looking at used vehicles and was my experience with Kelly Ford. I will say I visited in person one of their locations when in Houston the month prior looking at used vehicles and was sorely disappointed with the interior condition and the listed price. I'm confident I wouldn't have purchased used from them. After searching through and dealing with no less than 40 dealerships, I decided on new. I found a large selection of new inventory. I also loved their "drive out" pricing. Sure the website list a low price with an asterisk ** that clearly says not all buyers will qualify for that price. However unlike many places, the incentives figured in for the low price, ALL apply to that vehicle. No I didn't qualify for all of the incentives on my purchase. But they let me haggle. =) Even better is they weren't rude, they took me seriously and did I mention, I was buying via a phone call out of state, haggling by email and yes they gave me a fair "drive off" price that was made better when it was added to a shipping cost. I got the best "drive off and delivered to my door" price. Again, all the credit goes to Kelly Ford who didn't demand I sit in her office to work a deal, was willing to negotiate and made my new car purchase beyond smooth. I'd buy from her again and hope she is always employed by a Chevrolet dealership. I suggest Mac Haik retain her as she is everything you want in a sales agent, supersedes the grimy salesmen(which do exist) and levels above the good competition. Oct 2013. More

Great customer service, they know how to take care of their customers. They had my vehicle ready when promised, will keep going back every time I need service. their customers. They had my vehicle ready when promised, will keep going back every time I need service. More

I want tell everyone that if you are looking for a Chevy MAC HAIK is the place to go to. The sales person who helped me was Miguel Campos and he was so attentive, nice, professional and made sure I was hap MAC HAIK is the place to go to. The sales person who helped me was Miguel Campos and he was so attentive, nice, professional and made sure I was happy and getting what I wanted. The staff was super nice they greeted me and made me feel comfortable also I had my 7 yr old and my infant with me so Miguel did a awesome job narrowing down what I wanted and the price I wanted as well. Once I choose my car we went to financing and went smooth in the meantime Miguel made sure my kids and I where okay very attentive the whole time. I am very happy with my purchase as well with the customer service I received from Miguel I would highly recommend for everyone to go to MAC HAIK if you are looking to buy a car and definitely ask for Miguel he will get you what you want and make you happy. More

I went to Mac Haik as the final stop while shopping for a 1LS Camaro. After talking to Tanny we agreed on the model and color. My intitial color was not availble at the dealership, but he and the sales man 1LS Camaro. After talking to Tanny we agreed on the model and color. My intitial color was not availble at the dealership, but he and the sales manager asked me how I would feel about Ashen Gray Metallic. After seeing a ZL1 in the showroom, I fell in love with the color. I was supposed to pick the car up on Monday and I got a call when I was on the way to the dealership. Tanny told me they were super busy and unable to get the car that day. I would have to come back on Tuesday. So I come back on Tuesday and lo and behold the car isnt the color I purchased. Tanny told me there wasnt another AGM Camaro within 1000 miles and since black was my original choice they got that one for me. I later found out there was another AGM in San Antonio. When I asked them for some kind of compensation, they basically told me to take it or leave it. I took it, but only because i believed there wasnt another Camaro in the color I wanted within 1000 miles and I really wanted a Camaro (more importantly i didnt want my old clunker back.) Tanny and the rest of the team there lied to me and basically told me my business wasnt that important to them. I will emphatically tell everyone I know not to visit this dealership. More

My salesman, Chief, was fantastic. Friendly, knowledgable and patient with my very busy 4 year-old that was with us. He helped us narrow down the perfect Tahoe for our needs. I would recommend knowledgable and patient with my very busy 4 year-old that was with us. He helped us narrow down the perfect Tahoe for our needs. I would recommend Chief, at Mac Haik Chevy, to anyone looking for a new Chevrolet. Thanks Chief! More

7/11/12: Mac Haik manager Joe Mahlow posted an ad on craigslist for a 2012 Tahoe for $31,995 7/10/12. I called just before closing on 7/10 to ask about the car. Joe Mahlow was short with us and quickl craigslist for a 2012 Tahoe for $31,995 7/10/12. I called just before closing on 7/10 to ask about the car. Joe Mahlow was short with us and quickly passed us to a salesman, I think his name was JonathanTeodora. Jonathan confirmed the car was in stock, it was an LT model, and it was $31,995. We set up an appointment for the next morning, 7/11, when they opened at 0900. So between 9pm and 9am they were closed. When we arrived Jonathan met us in the lobby and asked us to hold on while he was scrambling around. He then drove us all over the lot but the car was no where to be found. He met with Joe Mahlow when we returned from looking over the lot. After 10 minutes or so Jonathan returned from a meeting with Joe and said the car was sold to someone else(during the preceeding 12 hours when their dealership was closed) but they had other cars, none of which were even close to the price of the one we inquired about. I will never set foot in a Mac Haik dealersip again, and will advise anyone to steer clear of those guys. They are very unprofessional and I believe dishonest. Regards. More

Walked in with 90 percent pre approval from my credit union. When I was not able to come up with the 10%. They went and got me financed for my car with bout the same payments that I was going to get it union. When I was not able to come up with the 10%. They went and got me financed for my car with bout the same payments that I was going to get it from the credit union. More

This dealership is the picture of dishonesty and predatory sales processes. I cant believe Chevrolet allows their name to be associated with this business. My experience here was infuriating from th predatory sales processes. I cant believe Chevrolet allows their name to be associated with this business. My experience here was infuriating from the start. The salesman I set an appointment with (dealership confirmed on the morning of the appointment) was on "vacation" when I arrived for my appointment. The specific vehicle I was interested in, and had verified with the dealership the day of the appointment, was not there and they didn't seem concerned at all that a $55k vehicle was missing. I even called the sales department from the parking lot of the dealership and they again assured me the specific vehicle stock number I was looking for was there. The whole thing was a bait and switch. Chevy needs to roll all of the cars off of this lot and bring in tanker trucks of SNAKE OIL, that's the only thing Mac Haik is interested in selling. I bought a new Tahoe LTZ the next day from a dealer with integrity, Classic Chevy in Sugarland. I only gave Mac Haik one star because It wont let me give them zero. More