Mac Haik Chevrolet

Horrible Shopping Experience I am rating this dealership and staff 1 star only because it does not give me the option of rating any lower. I was referred to Mark Bayoneto because I am rating this dealership and staff 1 star only because it does not give me the option of rating any lower. I was referred to Mark Bayoneto because I was in the market for a new Silverado 1500. Through text, Mark painted a great deal which made me drive out to Mac Haik all the way from Pearland. When I visited the same weekend, the old "bait and switch" was pulled and was steered to a more expensive truck. When I inquired of the vehicle that he initially had offered me first he stated that the price included a 2K off coupon that was only good the day we texted and upon further inquiry about the truck he stated it had been sold. Come to find out that same day from his own system and confirmed 2 days later by his supervisor that the specific truck was still available. Mark's attitude was very arrogant even stating "it's the 18th day of the month and I've already sold 20 trucks so I know what I'm doing". He behaved like your stereotypical slime ball used car salesmen. More

Great service The GM is very helpful and friendly! I've purchased two vehicles from Mac Haik Chevrolet so far, and will likely purchase another if I should ever des The GM is very helpful and friendly! I've purchased two vehicles from Mac Haik Chevrolet so far, and will likely purchase another if I should ever desire! Thank you for the great service Mac Haik Chevrolet! More

Dont rely on Autotrader Pricing Mac Haik uses Autotrader as one of its advertising platforms. But, refused to sell a Tahoe for the price listed on Autotrader after being contacted th Mac Haik uses Autotrader as one of its advertising platforms. But, refused to sell a Tahoe for the price listed on Autotrader after being contacted through the listing. Salesperson said Mac Haik not responsible for third party listings, which isnt accurate. More

Lied to and Swindled Went in to buy an advertised 2013 Camero for $18K. Promised Service contract and 3 day return if not happy. Brought $5K down payment. By the time I wa Went in to buy an advertised 2013 Camero for $18K. Promised Service contract and 3 day return if not happy. Brought $5K down payment. By the time I was done with the Finance guy, the price had risen to $19K, the Service Contract cost me $2500 and when I took it home, I got an email 2 days later and salesman said it was an exchange, not a return. Went right to the GM and still got no help. These guys would cheat their mothers. All they wanted to do was hustle me out with an overpriced car and no recourse if unsatisfied. I'm scared to go in there for my 2 "free" oil change/tire rotations lest they screw me again. Stay away fro this dealership. They'll xxxx you. More

Service after the sale is horrible!!! I purchased a 2016 Chevy Tahoe and they bumrush with all of the extended warranties. SO I decied that I didn't want the warranties, I called and talke I purchased a 2016 Chevy Tahoe and they bumrush with all of the extended warranties. SO I decied that I didn't want the warranties, I called and talked to a Sean Cranford and he told me what I need to do since I live out of state. I sent him the requested info and now he will not return my calls. I think I need to make a visit back to the dealership. More

Slammed with unauthorized service My mother was just in last week to have her car serviced at Mac Haik Chevrolet on Katy Frwy. She wanted an oil change. When her car was ready, she wa My mother was just in last week to have her car serviced at Mac Haik Chevrolet on Katy Frwy. She wanted an oil change. When her car was ready, she was charged $289. Apparently they slipped in a fuel system cleaning, tire rotation and balancing. After she left with her car, she got an error code that relates to her tire pressure sensors not working, I guess due to the fact that they rotated her tires. Seems to me shop is slamming her for unauthorized work and creating other problems in the process. More

Cheater an connman Bought a 2015 new impala three month fail to start,they could not tell me why ,just check the battery an said OK,that was the first time I bought a po Bought a 2015 new impala three month fail to start,they could not tell me why ,just check the battery an said OK,that was the first time I bought a portable jumper good thing because it fail to start 3 more times,that was the last straw ,so bought a battery my self,now car starts every time,they should have replaced the battery under warranty,but did not,they also charged me things that not no my car,the cheated me out $500,gm was giving $3000 rebate they deducted my $500 deposit from the $3000,should have been $3500 down,but only show $3000 ,if you buy from them make sure you get your total rebate,an please don't buy extended warranty it's a rip-off,even when you don't use it they still charge you when you cancel it I bought one ,which some one should have told me what I'm telling you,im not telling you this because I don't like my car because I love my car,an I'm not saying this because I can't make the payments,i payed it off one week after drove off the lot,what I'm saying is 100% fact an true,so if you let them cheat you after reading this it's will be your own D falt, More

Poor and Awful Worst dealership I have ever come across. Made the biggest mistake of my life by choosing this dealership. The service department is the worst. When t Worst dealership I have ever come across. Made the biggest mistake of my life by choosing this dealership. The service department is the worst. When they don't know how to do their job, they just hang up. They run and try to avoid problems. Every time my car has been in, it came back with more problems. I had to tow my car twice because of the poor job they did. Just please be careful!!!! More

Oil Change and Tire Rotation I stopped at Mac Haik for an oil change and tire rotation on my less than one year old vehicle I bought from them. When I picked up my vehicle, I dro I stopped at Mac Haik for an oil change and tire rotation on my less than one year old vehicle I bought from them. When I picked up my vehicle, I drove 6 miles and two tires blew out. The dealer said it was not their fault, and want to charge me $700 for new tires. I went to the dealer where I purchased the vehicle because i thought they would provide the best service. The trust in the dealership service center has been totally destroyed. Do not have your vehicle serviced here More

DO NOT SHOP HERE I was given a price on a brand new impala via text from a sales rep. Telling me that they could match and beat another dealerships price/deal. So of c I was given a price on a brand new impala via text from a sales rep. Telling me that they could match and beat another dealerships price/deal. So of course wanting to save the money I went to them. When I got there after speaking with the sales rep about the price we spoke about on a new car. He then told me oh well for that price it would be on a demo car and could have up to 3000 miles on it. So still thinking it's still a good deal I test drive and do paperwork.. as soon as I sat down they switched my salesman to a younger lady. I think for persuasive means. Then another totally new guy comes and tells me that everything went thru but they weren't accepting my trade in but it's ok and I should default on the loan because GM's got my back. xxx?? Is this what you tell people? Default on your loan and take this one. Then to top it off they didn't even give me the price that me and the 1st sales rep. Agreed on in fact it was no where close 7 thousand more than the agreed price. With a high APR and monthly note... This was kinda sad to see how they were so eager to push such bad advice that could potentially ruin ones credit score and files and then push them out the door with such a bad deal especially around this time of year.. smh Don't shop here!!!!! I'm positive by how this playd out. This happens to most customers who come here. Everybody I dealt with I felt was out to get me.. and I honestly just had a really awful visit here. More