Mac Haik Chevrolet

Poor and Awful Worst dealership I have ever come across. Made the biggest mistake of my life by choosing this dealership. The service department is the worst. When t Worst dealership I have ever come across. Made the biggest mistake of my life by choosing this dealership. The service department is the worst. When they don't know how to do their job, they just hang up. They run and try to avoid problems. Every time my car has been in, it came back with more problems. I had to tow my car twice because of the poor job they did. Just please be careful!!!! More

Oil Change and Tire Rotation I stopped at Mac Haik for an oil change and tire rotation on my less than one year old vehicle I bought from them. When I picked up my vehicle, I dro I stopped at Mac Haik for an oil change and tire rotation on my less than one year old vehicle I bought from them. When I picked up my vehicle, I drove 6 miles and two tires blew out. The dealer said it was not their fault, and want to charge me $700 for new tires. I went to the dealer where I purchased the vehicle because i thought they would provide the best service. The trust in the dealership service center has been totally destroyed. Do not have your vehicle serviced here More

DO NOT SHOP HERE I was given a price on a brand new impala via text from a sales rep. Telling me that they could match and beat another dealerships price/deal. So of c I was given a price on a brand new impala via text from a sales rep. Telling me that they could match and beat another dealerships price/deal. So of course wanting to save the money I went to them. When I got there after speaking with the sales rep about the price we spoke about on a new car. He then told me oh well for that price it would be on a demo car and could have up to 3000 miles on it. So still thinking it's still a good deal I test drive and do paperwork.. as soon as I sat down they switched my salesman to a younger lady. I think for persuasive means. Then another totally new guy comes and tells me that everything went thru but they weren't accepting my trade in but it's ok and I should default on the loan because GM's got my back. xxx?? Is this what you tell people? Default on your loan and take this one. Then to top it off they didn't even give me the price that me and the 1st sales rep. Agreed on in fact it was no where close 7 thousand more than the agreed price. With a high APR and monthly note... This was kinda sad to see how they were so eager to push such bad advice that could potentially ruin ones credit score and files and then push them out the door with such a bad deal especially around this time of year.. smh Don't shop here!!!!! I'm positive by how this playd out. This happens to most customers who come here. Everybody I dealt with I felt was out to get me.. and I honestly just had a really awful visit here. More

Outstanding Experience Best car buying experience ever Mr Glenn Coleman was professional and we'll knowledgeable on his product. He wasn't pushy and gave us a fantastic deal Best car buying experience ever Mr Glenn Coleman was professional and we'll knowledgeable on his product. He wasn't pushy and gave us a fantastic deal on our new Impala. I know I'm in good hands with Glenn and the Mack Haik staff with there proven world class service. More

CAUTION!!! PLEASE READ. BUY AT YOUR OWN RISK. THIS IS, BY FAR, THE WORST DEALERSHIP I HAVE EVER BEEN TO. THEY SOLD ME A VEHICLE THAT OBVIOUSLY WAS NOT PROPERLY INSPECTED BEFORE I PURCHASED IT BECA THIS IS, BY FAR, THE WORST DEALERSHIP I HAVE EVER BEEN TO. THEY SOLD ME A VEHICLE THAT OBVIOUSLY WAS NOT PROPERLY INSPECTED BEFORE I PURCHASED IT BECAUSE IT HAD A MECHANICAL ISSUE. THE DEALERSHIP SAID THEY WOULD FIX THE VEHICLE BECAUSE I OWNED IT FOR LESS THAN 24 HRS AND IT WAS DUE TO THEIR NEGLECT, BUT WHEN THEY FOUND OUT IT WOULD COST $1,100.00 TO REPAIR, THEY REFUSED TO HONOR THEIR WORD AND WOULD NOT REPAIR MY VEHICLE. THEY TOLD ME THEY WOULD TAKE IT BACK OR I COULD HAVE IT "AS IS", BUT THEY WOULDN'T PAY FOR REPAIRS. THE MAC HAIK NAME IS NOT SOMETHING TO STAND BEHIND. I WOULD CAUTION ANYONE THINKING OF PURCHASING A VEHICLE FROM THIS DEALERSHIP, TO LOOK ELSEWHERE SO THEY DON'T HAVE TO SHARE MY EXPERIENCE. THEIR ARE SO MANY CHEVROLET DEALERSHIPS IN HOUSTON, IT IS NOT WORTH THE RISK. More

Great experience I purchased a 2014 Chevy Silverado and Alex took his time to answer all my question. Great experience and would highly recommend him. Great job. I purchased a 2014 Chevy Silverado and Alex took his time to answer all my question. Great experience and would highly recommend him. Great job. More

Great Second time to purchase a suburban from this dealership - Great experience and Horace Manuel is honest and helpful to work with. Thanks so much for a Second time to purchase a suburban from this dealership - Great experience and Horace Manuel is honest and helpful to work with. Thanks so much for all your help! More

GREAT EXPERIENCE AT MAC HAIK I had a great experience purchasing my vehicle the salesman was AWESOME and very knowledgeable. My salesman Horace Manuel did an AWESOME job helping m I had a great experience purchasing my vehicle the salesman was AWESOME and very knowledgeable. My salesman Horace Manuel did an AWESOME job helping me, he is very patient and willing to go the extra mile to make sure the customers are satisfied. I would recommend the salesman (Horace Manuel) & Mac Haik Chevrolet in Houston, TX. Thanks again Horace Manuel for a job well done! Berlinsia Gallentine More

Dissatisfied I visited this dealer on or about Jan 15 2015. I put down a deposit on a new Chevy Colorado. I still do not have a truck in my driveway. It has been a I visited this dealer on or about Jan 15 2015. I put down a deposit on a new Chevy Colorado. I still do not have a truck in my driveway. It has been almost 14 weeks and still no ETA?!!! I requested a trade for a truck at another dealership. That was a week ago I still have no reply. I have lost my patience and will get my $500 back and go elsewhere. More

Mark is awesome! Mark made my car shopping experience enjoyable and informative. He is well versed in his knowledge of inventory, procedures and customer satisfaction. Mark made my car shopping experience enjoyable and informative. He is well versed in his knowledge of inventory, procedures and customer satisfaction. Professional appearance and polite mannerism is a must for me. More