Mac Haik Chevrolet
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Wonderful customer service at Mac Haik Chevrolet! Everyone is always so friendly here not only when you buy a car but even when you take it to get serviced! at Mac Haik Chevrolet! Everyone is always so friendly here not only when you buy a car but even when you take it to get serviced! More
Amazing! Mac Haik Chevrolet has really blew me away with the way they provide the best customer service! I went in with a price in mind, I would not pass that Mac Haik Chevrolet has really blew me away with the way they provide the best customer service! I went in with a price in mind, I would not pass that price and unlike other dealerships they actually worked with me to stay under the price and offer me everything I wanted. They really go the extra mile to please the customers, I loved my new car buying experience! More
amazing price Just bought my new Silverado here for an amazing price! Mac Haik Chevrolet offers the best pricing you will not find anywhere else. I had gone to vari Just bought my new Silverado here for an amazing price! Mac Haik Chevrolet offers the best pricing you will not find anywhere else. I had gone to various companies before reaching them and really to save anyone time, they really work with you in order to receive the best pricing here!! I was able to be out within no time, very easy, stress free buying! More
Best Service Mac Haik Chevrolet has the greatest team! From buying your car to getting it serviced they do not disappoint. Just how they treated me when buying the Mac Haik Chevrolet has the greatest team! From buying your car to getting it serviced they do not disappoint. Just how they treated me when buying the car is the same way I was treated when going in for a service. They provide professional friendly customer service! More
Thank You If you are looking to buy a car you need to go with Moe at Mac Haik Chevrolet! He is sure to provide you with a great price and the most nicest servic If you are looking to buy a car you need to go with Moe at Mac Haik Chevrolet! He is sure to provide you with a great price and the most nicest service. I really liked the way he was able to consider my budget and work with it he did not try to up sell me into getting out of my price limit. He gave me everything I was looking for in the price I was looking for, I couldn't be happier with my new Camaro! More
Thank You Tracey in the parts department is the best employee Mac Haik Chevrolet has! He is always so helpful and provides the best customer service, whenever I Tracey in the parts department is the best employee Mac Haik Chevrolet has! He is always so helpful and provides the best customer service, whenever I am having any issue he is the guy I go to because I know how he will provide me with honest work. I have really grown to relay on him for anything that messes up in my car, he makes Mac Haik Chevrolet the best! More
There's a good reason there are so many 5 star ratings for this dealership. Anthony was extremely professional and worked hard with us to get us the best deal on my Equinox, without being pushy or impati for this dealership. Anthony was extremely professional and worked hard with us to get us the best deal on my Equinox, without being pushy or impatient on the sale. Josh was very welcoming and informative about not only the car buying process but the industry as a whole. Overall it was a true pleasure to work with Mac Haik and I will definitely be referring all my friends to this dealership. More
Go elsewhere if you want good customer service If I could give them 0 stars, I would. Very disappointed in the customer service and our purchase of a 2013 suburban. After they had our vehicle fo If I could give them 0 stars, I would. Very disappointed in the customer service and our purchase of a 2013 suburban. After they had our vehicle for 5 days to do the verbally agreed upon repairs to the interior, and a complete detail as if the vehicle was to go out to be sold, we arrived to pick up the car and not only was it filthy but half the agreed upon repairs were not completed. Unable to leave it, due to prior commitments, and the sales man and manager we dealt with were not present, we then had to deal with a second manager. I called and set up an appointment to return today. I arrived early and dropped off the vehicle (mind you of 11 days, we’ve had the car a total of 5, the rest they’ve now had it), and I mentioned a couple issues that arose while we had it. Minor (broken sun visors, and the drivers side handle broke on day 2 of having the car and needed to be glued back together if not replaced) but I asked if, due to the hassle of having to return a second time, after they had it for 5 days already and didn’t complete their end of the bargain, if they would handle those 2 small issues as a courtesy to us for all the inconvenience of not completing the agreed upon issues. The manager then told me that if I had issues after purchase, it was not his responsibility to fix them. I informed him that yes I understand that, however if his company had kept their end of the bargain and done what they were supposed to the first time, we wouldn’t be having this conversation and I wouldn’t be asking him to address these issues. He said he would see what he could do. We received a text, not even a phone call, around 5 pm today letting us know it was ready for pick up. Upon arrival, there was still dog hair and dirt and trash in the car, a few blatant issues I pointed out (oil on the side of the cargo area, blue marks on the inside of the hatch) were taken care of, but the filthy handles, dirt, dog hair, coffee stains down one side, greasy finger prints on arms rests, and the list goes on, was not done. Nor were the additional issues I asked to be addressed as a courtesy as we had to return. I was informed the manager had gone over the car with a fine toothed comb and then I was told “well this is a used car, everything isn’t going to be perfect” as if that was supposed to fly for them half-assing what they had committed to doing. Apparently to the Mac Haik staff, a used car is a trashed car and that should be acceptable. We are sorely disappointed in the subpar customer service and will never return. Find somewhere else who will actually hold up what they commit to, and take pride in their products, new or used. One of their managers commented on my review elsewhere, asking for more information so he could remedy this. After emailing on July 21 (today is August 2), I have yet to receive a response. It seems they stand with their subpar service, and do not want to remedy this. More
1st Class Service center Regardless if you buy a vehicle from them, they treat you like you have. Always treat you with respect and as if you are their top priority. Always ke Regardless if you buy a vehicle from them, they treat you like you have. Always treat you with respect and as if you are their top priority. Always keep you advised of status with timely updates. Not the type of service center to find "upcharges". They know their customer service and treat everyone as if they were family. More
Excellent salesman Erwin and customer service Erwin helped 5 members in my family buy 5 vehicles. Me being the 5th great salesman thank you Erwin and Mac Haik.would refer anytime Erwin helped 5 members in my family buy 5 vehicles. Me being the 5th great salesman thank you Erwin and Mac Haik.would refer anytime More