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MINI of St Louis - Service Center

Maplewood, MO

4.9
828 Reviews

828 Reviews of MINI of St Louis - Service Center

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November 27, 2024

Very professional, work was done efficiently and the price was as very reasonable. The facility was spotless and my vehicle was returned cleaned inside and out. My service advisor Steve was excellent More

by cmed1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

MINI of St Louis responded

Thank you for the great 5-star review regarding your recent Service Visit! We are happy to hear that prices were reasonable and that Steve was excellent for you. You made his day:)

November 26, 2024

Service people were great to deal with. Very efficient process. No hassles and very affordable More

by jrlienhop1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gray
Dec 10, 2024 -

MINI of St Louis responded

Thank you for the great 5-star review regarding your recent Service Visit! Have a great day!

November 23, 2024

Great service. Timely and professional. I am completly pleased with the overall quality and attention. More

by Mini Cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Gray
Dec 10, 2024 -

MINI of St Louis responded

Thank you for the great review regarding your recent Service Visit! We wish you well and happy holidays:)

November 21, 2024

The staff is very friendly and helpful. As always it’s a pleasure getting our service work done there. More

by tanners7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gray
Dec 10, 2024 -

MINI of St Louis responded

Thank you for this great 5-star review!!

November 02, 2024

MINI of STL makes every effort to "go the extra mile" to provide excellent service to its customers. More

by vanceurick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gray
Dec 10, 2024 -

MINI of St Louis responded

Thank you for this great 5-star review!!

October 22, 2024

Very happy place. Everyone was helpful and pleasant. Work on my Mini started promptly after reviewing the recommended service with Steve Pfeiffer. Work was completed More

by JkDoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

MINI of St Louis responded

Thank you for the great review regarding your recent MINI Service visit! If there is any questions you ever have, please don't hesitate to to come by or call, we are here for you!

Oct 28, 2024 -

JkDoc responded

Easy to give a positive review to a business like yours.

September 20, 2024

Mini of St. Louis was very easy to work with. The service department was very professional in all aspects from the initial contact, explaining the repairs needed More

by Carver1tob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry(technician), Andrew Gray
Oct 28, 2024 -

MINI of St Louis responded

Thank you for this great review! We are happy to hear about your recent Service visit and that the communication was handled so well:)

September 18, 2024

Prompt service, friendly and very helpful. Service helped me better understand my Sirius subscription and better ways to interact with that streaming service. More

by pattikinsalldavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam, Andrew Gray
Oct 28, 2024 -

MINI of St Louis responded

Thank you so much for this 5-star review! We are happy that we could be of Service:)

September 13, 2024

Excellent Customer Service and very honest and detailed responses to the work requested and needed Andrew Gary is the Best!!! More

by Dr. S. Benjamin Brown Sr.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Gray
Oct 28, 2024 -

MINI of St Louis responded

Thank you, Sir! We appreciate your kind words and taking the time to write this review! You're the Best!!

August 14, 2024

Mini of St. Louis. Is an outstanding organization providing friendly and excellent service. I purchased my car from them and it has been a great experience since More

by blize
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gray
Oct 28, 2024 -

MINI of St Louis responded

Thank you so much for the 5-star review! We appreciate it very much:)

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