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MINI of St Louis - Service Center

Maplewood, MO

4.9
828 Reviews

828 Reviews of MINI of St Louis - Service Center

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January 15, 2025

Mini was a great place with amazing people that went over any questions that I had! More

by kileyg418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

My Mini-Fam, reliable, dependable & a pleasure to work with! Highly recommend, recommend, recommend, recommend! More

by Akalina95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

We’ve been using MINI of St Louis since 2009! They are top notch! Many times we’ve needed a loaner car, which is so helpful. Bill H. in sales has been great to deal with, along with Carrie B. In More

by MOJO59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Harada
January 13, 2025

I am consistently pleased with MINI STL customer service. They exceed my expectations with every visit - and I know I can trust their recommendations. More

by jillh38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

It’s always a pleasure visiting the service department. They go above and beyond to explain things and make sure you have what you need while waiting. I appreciate the reminders for work needed and I app More

by Cindy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

All the people I interfaced with were respectful, and the mechanic was honest and helpful. The work done on my car was well done, not horribly over priced, and essential. I will likely come back! More

by ozstizqfxiarfugfwz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica, Dan
January 04, 2025

I personally love mini of st. Louis for their personal customer customer service to their customers, I have been in the mini family for 5 years now and I really do feel like family More

by lolastlouis06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Gray
January 02, 2025

Today I needed an emissions check to get re-registration for my vehicle my mini Cooper I did not have an appointment, but I pulled into the service window and within minutes they were assisting me in my nee More

by kathadionne
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

kathadionne responded

Thank you very much for excellent service!

Jan 02, 2025 -

kathadionne responded

Thanks so much for excellent customer service today for my mini Cooper!

December 30, 2024

Wonderful experience at this dealership . I had my countryman serviced and not only did they take great care of my countryman …I felt important and taken care of. Thank you for exceptional se More

by Laurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

MINI of St Louis responded

Thank you for the wonderful review, Laurie! We appreciate the opportunity and look forward to taking care of your future needs as well:)

December 30, 2024

They are alway super thorough and helpful. They make sure I know and understand everything they are doing when it comes to caring for my MINI. I love the videos that they provide. They have More

by feliciap06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Gray
Jan 27, 2025 -

MINI of St Louis responded

Thank you for the great 5-star review regarding your recent Service visit! We appreciate it very much and Happy New Year:)

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