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MINI of St Louis - Service Center

Maplewood, MO

4.9
782 Reviews

782 Reviews of MINI of St Louis - Service Center

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September 20, 2024

Mini of St. Louis was very easy to work with. The service department was very professional in all aspects from the initial contact, explaining the repairs needed More

by Carver1tob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry(technician)
Oct 28, 2024 -

MINI of St Louis responded

Thank you for this great review! We are happy to hear about your recent Service visit and that the communication was handled so well:)

September 18, 2024

Prompt service, friendly and very helpful. Service helped me better understand my Sirius subscription and better ways to interact with that streaming service. More

by pattikinsalldavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Oct 28, 2024 -

MINI of St Louis responded

Thank you so much for this 5-star review! We are happy that we could be of Service:)

September 13, 2024

Excellent Customer Service and very honest and detailed responses to the work requested and needed Andrew Gary is the Best!!! More

by Dr. S. Benjamin Brown Sr.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

MINI of St Louis responded

Thank you, Sir! We appreciate your kind words and taking the time to write this review! You're the Best!!

August 14, 2024

Steven was great to work with, the service was fast and courteous. Dealership was clean and had some good snacks while waiting for service. More

by spskowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

MINI of St Louis responded

Thank you for the lovely review and recommendation! It means the world to us:)

August 14, 2024

Mini of St. Louis. Is an outstanding organization providing friendly and excellent service. I purchased my car from them and it has been a great experience since More

by blize
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

MINI of St Louis responded

Thank you so much for the 5-star review! We appreciate it very much:)

August 12, 2024

This service department is the reason I've been driving Mini's since 2012. These people listen and provide prompt and professional answers and service. The loaner I requested was waiting for me. It was a 4 More

by trouble1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

MINI of St Louis responded

Thank you, Trouble:) We appreciate the kind words and 5-stars!

July 04, 2024

CLEAN•Super Friendly•Knowledgeable Service Department •Courteous •Efficient•Caring•ATTENTIVE•NonPushy•Honest•Great waiting area! More

by karareef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

MINI of St Louis responded

Thank you for the awesome 5-star review, we appreciate it very much!!

July 04, 2024

Best in town! Dependable and professional and prompt! Will refer to friends and family Thank you More

by 1988eddington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

MINI of St Louis responded

Thank you for your awesome review!! We appreciate your referrals to your friends and family very much:)

May 28, 2024

Everyone is so nice. The dealership is clean. My appointment was on time & finished quickly. More

by katy329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

MINI of St Louis responded

Thank you for your nice review regarding your recent MINI Service Appt. We appreciate you!!

May 20, 2024

This is my second time taking my car in for service at this Mini Cooper location. The site is clean, organized, and the employee representatives are friendly and welcoming. I was given a full and compre More

by marycharlton57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

MINI of St Louis responded

Thank you for the great 5-star Service review, Mary! We appreciate it very much.

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