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MINI of St Louis - Service Center

Maplewood, MO

4.9
782 Reviews

782 Reviews of MINI of St Louis - Service Center

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December 06, 2024

Great service, clear communication, offered specials and prompt. The loaner is a great feature. Thank you More

by arygmyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

MINI of St Louis responded

Thank you for the 5-star review regarding your recent service appointment! Yes, the loaners are a great way to show our customers some love while we are taking care of their MINI:)

December 04, 2024

Everyone is friendly and helpful each time I am there. They take good care of my Mini and me. I’ve had my Countryman S All4 for almost 6 years and love it. I’m glad Mini makes a vehicle into which I can e More

by Jwagy1150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

MINI of St Louis responded

Thank you so much for this great 5-star review regarding your recent Service visit. We are happy that we are able to take care of your MINI needs and wish you well and happy golfing:)

December 02, 2024

I was pleased that Scott was flexible getting me in the Wednesday before Thanksgiving. I had a family emergency and needed an oil change and tires check and windshield washers refilled. Andrew helped More

by manthonymc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

MINI of St Louis responded

Thank you so much for this lovely review! We appreciate your continued business, and more importantly your thoughtfulness and high recommendation means the world to us:)

November 28, 2024

Been taking my car to MINI of St. Louis since I inherited it from my mom in 2018 where she serviced it during the life of the car. I trust them implicitly - their service dept is unim More

by Jasonbarton16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

MINI of St Louis responded

Thank you for your lovely review and the trust that you have in us. We will not let you down. If there is anything you need, just let us know:)

November 27, 2024

Very professional, work was done efficiently and the price was as very reasonable. The facility was spotless and my vehicle was returned cleaned inside and out. My service advisor Steve was excellent More

by cmed1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

MINI of St Louis responded

Thank you for the great 5-star review regarding your recent Service Visit! We are happy to hear that prices were reasonable and that Steve was excellent for you. You made his day:)

November 26, 2024

Service people were great to deal with. Very efficient process. No hassles and very affordable More

by jrlienhop1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

MINI of St Louis responded

Thank you for the great 5-star review regarding your recent Service Visit! Have a great day!

November 23, 2024

Great service. Timely and professional. I am completly pleased with the overall quality and attention. More

by Mini Cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

MINI of St Louis responded

Thank you for the great review regarding your recent Service Visit! We wish you well and happy holidays:)

November 21, 2024

The staff is very friendly and helpful. As always it’s a pleasure getting our service work done there. More

by tanners7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

MINI of St Louis responded

Thank you for this great 5-star review!!

November 02, 2024

MINI of STL makes every effort to "go the extra mile" to provide excellent service to its customers. More

by vanceurick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

MINI of St Louis responded

Thank you for this great 5-star review!!

October 22, 2024

Very happy place. Everyone was helpful and pleasant. Work on my Mini started promptly after reviewing the recommended service with Steve Pfeiffer. Work was completed More

by JkDoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

MINI of St Louis responded

Thank you for the great review regarding your recent MINI Service visit! If there is any questions you ever have, please don't hesitate to to come by or call, we are here for you!

Oct 28, 2024 -

JkDoc responded

Easy to give a positive review to a business like yours.