MINI of St Louis - Service Center

Very pleasant group of people who seem genuinely interested in insuring you visit to their dealership is a comfortable event. interested in insuring you visit to their dealership is a comfortable event. More

This is my third MINI and the service has always been outstanding! The team goes above and beyond to take care of my car and make sure I have had a positive experience. outstanding! The team goes above and beyond to take care of my car and make sure I have had a positive experience. More

Great service and support. Never tries to over sell. Courteous, timely, and expert services. Thank you. Never tries to over sell. Courteous, timely, and expert services. Thank you. More

Easy experience to have recall accomplished in least possible inconvenience staff very professional and fully ready to assist me. possible inconvenience staff very professional and fully ready to assist me. More

Service department was very kind getting me in quickly on short notice for yearly oil change short notice for yearly oil change More

Great Service- Erica was great. If you could only be closer to St. Charles, MO! If you could only be closer to St. Charles, MO! More

I have always got good service and courtesy from the staff and technicians. Been going there since 2016. staff and technicians. Been going there since 2016. More

I felt taken care of! Service was prompt, communication was great. Best experience at a dealership so far. Service was prompt, communication was great. Best experience at a dealership so far. More

My wife’s and my experience with mini of St. Louis has been very poor. The salesmen did not want her to buy the John copper works model was, the start to poor experience. The first time Louis has been very poor. The salesmen did not want her to buy the John copper works model was, the start to poor experience. The first time she brought it in for an oil change they didn’t want her to get the oil changed. They said it was too soon. She had to say my husband wants it changed. So then it was ok then. Same thing happened the Next visit. Had tires replaced tech cleaned wheel off with brake cleaner didn’t wipe it off it stained the wheel finish. This visit. Wanted oil changed and coolant changed. They refused to change the coolant. Said it was lifetime coolant and Mini does not approve it. We own the car not BMW Mini. I own multiple vehicles with 200k miles and 20 plus years old. The extended service intervals cause Premature failures, causing you to buy a new car. Plus when she calls to make the appointment and brings the car in. They don’t call her to the cashier counter they call my name. I used to work in the service department of many dealerships. The service advisor would go to the waiting area get the person who brought the vehicle in and take them to the cashier and explain the bill to them and make sure they where satisfied with the service they received. The dealerships I worked at where lower end brands. Mini’s are neat cars. They are the one and only Mini dealer in St. Louis and is poor in our opinion. We are stuck with them. it’s not like most other brands where there is other dealers in town. Disappointed with the overall experience More

Great service, clear communication, offered specials and prompt. The loaner is a great feature. Thank you prompt. The loaner is a great feature. Thank you More