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MINI of St Louis - Service Center

Maplewood, MO

4.9
828 Reviews

828 Reviews of MINI of St Louis - Service Center

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February 26, 2025

I love the MINI of St Louis dealership. Anytime I need or want service There are available without much delay. The staff is delightful. And my car is always clean afterwards, which is an ad More

by Nancy Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

Great customer service. He said it would be about an hour, it was an hour exactly. The location is great, easy to get to. More

by mallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

Solid service, good communication throughout the process. Friendly staff and very modern facilities. Very professional More

by mgslime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Friendly and knowledgeable! Fixed everything and found some other things to help me keep 'Timini' on the road! Thanks More

by timkaiser45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

They are always so kind and respectful when I bring in my car. I always know I’m in good hands at the dealership. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

Great service. Prompt service at service entrance. Erica was very helpful and responsive. Loaner was appreciated. More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

The video from the mechanic explaining what needed to be repaired or what to watch for was very helpful in understanding the issues with the vehicle. The repair included an extended warranty repair that I w More

by kentdow76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAN SCHRAMM
February 14, 2025

While it took a while to get an appt, the service was fast and efficient. And i always appreciate the interior vacuuming that is thrown in! More

by Mcalisterr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

Prompt welcome at service entrance. Service was completed timely with video update from technician. Car wash after was a nice touch! More

by John L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Harada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jernigan
February 13, 2025

Mini of St. Louis took great care of our car, and of us. Thanks for the great service! More

by ToyotaGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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