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MINI of St Louis - Service Center

Maplewood, MO

4.9
782 Reviews

782 Reviews of MINI of St Louis - Service Center

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January 04, 2025

I personally love mini of st. Louis for their personal customer customer service to their customers, I have been in the mini family for 5 years now and I really do feel like family More

by lolastlouis06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Today I needed an emissions check to get re-registration for my vehicle my mini Cooper I did not have an appointment, but I pulled into the service window and within minutes they were assisting me in my nee More

by kathadionne
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

kathadionne responded

Thank you very much for excellent service!

Jan 02, 2025 -

kathadionne responded

Thanks so much for excellent customer service today for my mini Cooper!

December 30, 2024

Wonderful experience at this dealership . I had my countryman serviced and not only did they take great care of my countryman …I felt important and taken care of. Thank you for exceptional se More

by Laurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

They are alway super thorough and helpful. They make sure I know and understand everything they are doing when it comes to caring for my MINI. I love the videos that they provide. They have More

by feliciap06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Great customer service. Steven Pfeiffer was very courteous and explained everything in detail for me to understand. The repair took a little longer than expected due to wa More

by calrdl1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

Everyone I worked with. There was very kind and helpful and answered all my questions More

by enjayp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

Great service. Friendly staff. Even met the service manager. Really nice facilities. This was our first on on 2024 Mini S convertible. More

by emgoldenhersh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica was a great service agent as well.
December 23, 2024

Every experience at St. Louis Mini has been unique and wonderful! Top not quality service, along with welcoming approachable staff in every department. Good stuff there St More

by hanebrink1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

First time at dealership. Very professional and very good service. Everyone was so friendly I would definitely be back would recommend them to anyone who has a mini Cooper lov More

by Styleyou2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Wells
December 18, 2024

I love this dealership. This has been the best car buying/service experience I've ever had! More

by KK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
Dec 21, 2024 -

MINI of St Louis responded

Thank you for this lovely review! We love you too:)

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