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MINI of St Louis - Service Center

Maplewood, MO

4.9
885 Reviews

885 Reviews of MINI of St Louis - Service Center

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May 24, 2025

Very friendly and helpful. Explained everything and how long it would take. Gave us a loaner car and told us to enjoy ourselves and even gave us lunch spot recommendations. More

by Weese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Fantastic customer service, willing to go above and beyond for their customer. Service is fast and quality would trust them with any one of my cars. More

by clayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Harada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Viero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Gossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

They have always been professional and treated me well the times I have had service done. More

by tonypaiva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Thank you for taking my car as a drop in yesterday. I had a nail in the tire and the Service Dept took it right in and fixed it. They also washed it and checked other parts of the car More

by Susan. S. Reis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

I'm thankful to now be working with Mini of St. Louis. I always had solid experiences with Autohaus BMW and Mini of St. Louis maintains the same standards. Taking your car to a dealership is more More

by michael.n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Despite delivering bad news the experience was good. It's a beautiful place and everyone I dealt with were very professional and nice! More

by danann14
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Even though I brought a very geriatric mini for what was a recall service. I was treated courteously, professionally and just like if I had bought a new mini. I was very pleased with my experience and am co More

by kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

I always get great service here. They always go above and beyond and are very honest. More

by bhaileym55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Got an oil change and new tires. Service was great. I’ve leased several cars from MINI of St. Louis and have always had great service. More

by terry303t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Everyone is kind, knows me and my Mini. Prompt, efficient and kind always gets my vote More

by calliecat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
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