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MINI of San Diego

San Diego, CA

5.0
217 Reviews

5202 Kearny Mesa Road

San Diego, CA

92111

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217 Reviews of MINI of San Diego

April 21, 2021

Dropped car off on Wednesday AM as scheduled. No loaner available. We had to go to rental car. Expected a 2-day process but by noon on Friday we had received no status call. When we called, , our service a More

by Pfeiffish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian not great, Anthony terrific.
Apr 22, 2021 -

MINI of San Diego responded

Hello, I appreciate your feedback regarding the level of customer service and communication you received from our Service Team. Given the opportunity, I would like to speak with you about your experience. Please email me at rmanas@penskeautomotive.com. Thank you, Rich Manas General Manager MINI of San Diego

April 19, 2021

My car leaked a significant amount of oil onto our driveway after I brought it back from you guys. It has never done that before. We just moved to our current location.. I had just recently replaced t More

by Hpalominos92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Apr 19, 2021 -

MINI of San Diego responded

Hello, I appreciate your feedback regarding your oil leak. Given the opportunity, I would like to speak with you to address this. Please email me at rmanas@penskeautomotive.com. . Thank you, Rich Manas General Manager MINI of San Diego

April 07, 2021

This was my first service experience for my new Mini, and I couldn’t have been happier. All the service staff were professional, I was in and out quickly for both drop off and pick up, and I loved the video More

by GW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian perry, Sean Weaver
Apr 08, 2021 -

MINI of San Diego responded

Hi there, thank you so much for sharing your feedback with us! We're delighted to hear your experience was great. We truly appreciate your business and hope to work with you again.

March 25, 2021

Excellent customer service. Anthony always goes above and beyond . Explains things well. The establishment is very clean and well organized. I would definitely recommend And will be returning. More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Mar 26, 2021 -

MINI of San Diego responded

Thank you for the great review, Rob! We are thrilled to see that Anthony's outstanding service and the MINI of San Diego facility made positive impressions on you. If we can do anything else for you, please be sure to let us know.

March 15, 2021

Very nice people to work with. Very knowledge on mini and bmw cars. They will take care of ur car and know that it’s not being abused. More

by Tumal74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Mar 16, 2021 -

MINI of San Diego responded

Thanks for the excellent review! Congratulations on your new ride!

March 13, 2021

Bad experience with service. It was my word against the Bad experience with service. It was my word against the service guy so I guess I loose.I love driving mini, on 2nd one but no more as of today More

by Queen4park
Customer Service
Recommend Dealer
No
Employees Worked With
I P
Mar 14, 2021 -

MINI of San Diego responded

Hello, Thank you for sharing your feedback with us. Given the opportunity, I would appreciate the opportunity to speak with you to address your feedback further. Please email me at rmanas@penskeautomotive.com. Thank you, Rich Manas General Manager MINI of San Diego

February 27, 2021

The Absolute best car dealer and service center in Southern California hands-down bar none I love my Cooper and they take care of it like it’s their own! More

by Hopsakook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Paloma, Garch, Eric, Ian and Autym
Mar 01, 2021 -

MINI of San Diego responded

Thank you for that great review! Our team was happy to take care of you and your Cooper. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

February 20, 2021

Eric Hall (sp?)always gives me excellent counciling for my MCW and I feel confident that I have a great car. For a very Senior (86) person thats very comforting. More

by wagers.wiseman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hall
Feb 20, 2021 -

MINI of San Diego responded

Hello, I appreciate your feedback regarding your visit. Given the opportunity, I would like to speak with you about your rating. Please email me at rmanas@penskeautomotive.com. Thank you, Rich Manas General Manager MINI of San Diego

January 30, 2021

Always accommodating to my needs- Friendly and Always accommodating to my needs- Friendly and knowledgeable staff A pleasure to work with Anthony Picking up a clean car is always a great bonus More

by mkcarroll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Palomo
Jan 31, 2021 -

MINI of San Diego responded

Thank you so much for the wonderful review! We are so glad that we provided you with a positive experience! Feel free to reach out to us at MINI of San Diego if you need anything in the future!

January 28, 2021

Great customer service from Roberto. He was knowledgeable about the vehicle and how it performs. He was professional and friendly and able to answer all my questions. Thank you Roberto! More

by Katveste
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Nava
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