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MINI of San Diego

San Diego, CA

5.0
217 Reviews

5202 Kearny Mesa Road

San Diego, CA

92111

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217 Reviews of MINI of San Diego

June 07, 2021

Friendly and very knowledgeable staff! Overall the best experience I have had purchasing a new vehicle. My next purchase will be with Mini of San Diego!! More

by Mel D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh , Sean Weaver
Jun 07, 2021 -

Mel D responded

Thank you for a great car buying experience!!

May 27, 2021

A pleasure to visit for service especially Eric Hall who always makes sure my service needs are well taken care of. A clean well run dealership. More

by None
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hall
May 27, 2021 -

MINI of San Diego responded

Thank you for the positive review! We appreciate you taking the time to mention Eric. Please come back and see us anytime!

May 27, 2021

I love Minicoopers but I’m getting rid of mine because Mini of Escondido is closing shop and there’s nowhere else to take it for service besides SD Mini. I have never, not once had a good experience with More

by Adriana
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Weaver
May 28, 2021 -

MINI of San Diego responded

Adriana, Please know that I take your feedback seriously. I would like to discuss your concerns regarding your experiences here at MINI of San Diego. Please send me an email at rmanas@penskeautomotive.com with your preferred contact information to discuss this further. Thank you, Rich Manas General Manager MINI of San Diego

May 27, 2021

Joseph was the best! Wasn’t crazy pressure and he was very informative and made the difference between me. Using a mini vs another brand More

by oregonkat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
May 27, 2021 -

MINI of San Diego responded

Hi there, Thank you for your positive review. It is wonderful to hear that Joseph was informative and created a pressure free environment while assisting you. Enjoy your purchase and at MINI of San Diego we look forward to working with you again.

May 18, 2021

Always professional, friendly, and knowledgeable! Ian Perry has been my service advisor since 2017, and he is the best! In addition to always having a loaner vehicle available for me, I love that I recei More

by Kismet1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Perry
May 18, 2021 -

MINI of San Diego responded

Thank you for sharing your feedback with us! We are so pleased to see that Ian has earned your loyal business and that you enjoy the video inspection. Please let us know if there is anything else that MINI of San Diego can do for you, please be sure to let us know.

May 16, 2021

Very professional in every department: sales, warranties, service, management. There is an overall feeling that they value the customer and strive to maintain the relationship. More

by Suzanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Vito
May 17, 2021 -

MINI of San Diego responded

Suzanne, Our team here at MINI of San Diego strives to ensure all of our guests receive a quality experience while visiting us. We are thrilled to learn our team provided you with just that. We hope you continue to choose MINI of San Diego for any future automotive needs.

May 14, 2021

Mini of San Diego Service Department is very professional from the time you make an appointment through to when you pick-up your car. They are diligent in their note-taking, adherence to service interval req More

by PoodlesBabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Palomo
May 14, 2021 -

MINI of San Diego responded

Thank you for the fantastic feedback! MINI of San Diego is always happy to be of service and we are glad to see you felt safe within our dealership. If there is anything else we can do for you, please be sure to let us know.

April 28, 2021

They are so accommodating. They do everything to ensure that the customer is happy. I was able to choose the loaner car I wanted and it so happens that I will be purchasing that car soon. More

by Mini lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hall, Lisa and Andrew
Apr 29, 2021 -

MINI of San Diego responded

Hi there, At MINI of San Diego we would like to thank you for your five star review. We strive to make our customers feel accommodated and so we are delighted to hear about your recent visit. Thank you for choosing MINI of San Diego and we hope to continue to assist with any of your future automotive needs.

April 28, 2021

Very fast service. They keep in touch with you via email, text and videos. You feel part of the process. Best customer service. Thank you More

by Wica80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hall
Apr 29, 2021 -

MINI of San Diego responded

Thank you for the positive feedback! We are happy to know that you were provided with great service, and we hope that you will continue to visit us at MINI of San Diego!

April 23, 2021

Joseph Ghosn was very friendly and involved in finding just the right car based on my requirements. He was well informed about what was on hand, what was on the way in, and in all aspects of the cars he m More

by joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Ghosn, Yari, Ivonne.
Apr 23, 2021 -

MINI of San Diego responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Sales Team, especially Joseph. We value your business at MINI of San Diego, and we hope that you will continue to visit us!

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