MINI of Madison

The routine service met my expectations. Great customer service and safe environment during the pandemic. I got a loaner and enjoyed driving a new model Clubman. service and safe environment during the pandemic. I got a loaner and enjoyed driving a new model Clubman. More

Couldn't ask for more Saw a used car offered at this dealership's website, and jumped at the chance to take if for a test drive. The staff were incredibly friendly, got the Saw a used car offered at this dealership's website, and jumped at the chance to take if for a test drive. The staff were incredibly friendly, got the car out of their detailing service and ready for a test drive quickly, and let me put the car through some relatively-aggressive paces on the test drive. When I decided to buy, the staff were fast and got everything sealed within an afternoon, including trading in my old car and receiving credit for it. This is actually the second time I've dealt with this location (the previous was for a Hyundai), and they were just as good the first time as they were now. Overall, I was very happy with the service and product I received. More

Kyle at MOM This was the second Mini that I helped to purchase from Mini of Madison. The first was in Aug 2012. My son wanted a Mini and had been searching the i This was the second Mini that I helped to purchase from Mini of Madison. The first was in Aug 2012. My son wanted a Mini and had been searching the internet for local dealers. Note; my son lives out of the country and spends about 3 months home a year. He sent me to MOM to look at certain models that he had picked out. I meet with Kyle. What a wonderful meeting!!! Kyle was informative, slowly braking me into the Mini experiance, as I would be driving the car also. The buying process although very unusual went smoothly. Now 3 years later, a new Mini was in my future. The 2012 had 50,000 miles on it and my son decided we needed a new Mini. Again, he was out of the country. He wanted to lease this time and keep the 2012. After much test driving, I think I drove every manual Mini S on the lot. After power of attorney papers, many cell calls back and forth to my son talking to Kyle, and sale manager and finance manager, finally signed the papers and brought the NEW Mini home. Very helpful people. KYLE was amazely patient with me. He set up the bluetooth, answered questions (sometimes several times over). Then, we had our second date. Kyle again was great so professional and patient. I know if I have any problems or questions Kyle will be who I go to first!! More

Quick and Easy - 100% satisfied We weren't precisely looking for a Mini, but after having the chance to test drive 3 different models and comparing the quality to other vehicles we w We weren't precisely looking for a Mini, but after having the chance to test drive 3 different models and comparing the quality to other vehicles we were considering, we finally chose to go with a Mini Paceman because of it's perfect size (not too big, not too small), mechanics and technology. The fact that it came with a 5 year warranty which includes all service is great too. Lisa S. was our first point of contact and greeted us with a huge smile, was always friendly and able to answer our questions on the spot, make good (honest) suggestions and get back to us with information in a timely manner. Totally recommend Mini of Madison, and Lisa S., if you're looking for a streamlined experience. More

MAXIMUM effort at MINI of MADISON! Kyle was friendly and very helpful, he was very interested in helping me get the MINI I wanted. He carefully walked me through all the options and kep Kyle was friendly and very helpful, he was very interested in helping me get the MINI I wanted. He carefully walked me through all the options and kept me updated all through the process of ordering my MINI. EXCELLENT! More

Mini of Madison The car salesman was very prompt in responding to my emails and answering my questions. He was friendly and prepared. He had my new jeep ready to go The car salesman was very prompt in responding to my emails and answering my questions. He was friendly and prepared. He had my new jeep ready to go by the end of our first meeting. He went above and beyond to help me set up my Bluetooth in the new car and even helped me unload my old car. I had a very good experience. More

2012 Lightening Blue Mini for Kristin Kyle Fetters, Motoring Advisor worked with us in purchasing a 2012 Mini Hardtop S. Kyle was excellent to work with and took the time to explain all as Kyle Fetters, Motoring Advisor worked with us in purchasing a 2012 Mini Hardtop S. Kyle was excellent to work with and took the time to explain all aspects of the ca, Warranty, and maintenance plan. Kyle did an outstanding job. More

More MINI Goodness Just purchased my 2nd MINI - the "big" one (Countryman All4) - at MINI of Madison. Kyle was great to work with from start to finish. I appreciate his Just purchased my 2nd MINI - the "big" one (Countryman All4) - at MINI of Madison. Kyle was great to work with from start to finish. I appreciate his helpfulness and attentiveness, that he helped me get a great deal on the care, and that we had fun throughout the process. He's also been super about answering follow-up questions. If you're in the market for a MINI, Kyle's a fantastic resource. More

No pressure, took me seriously. I had a great time with Kyle. It was nice to not feel like I was being talked into something. Really, the Mini Cooper sells itself. The car is just fu I had a great time with Kyle. It was nice to not feel like I was being talked into something. Really, the Mini Cooper sells itself. The car is just fun to drive. Kyle is very knowledgable and was able to answer my questions. It was also nice to feel like the sale an was talking to me and not my husband. I have found at other dearships, because I look young and I'm female, salesmen often talk down to me. Or they talk to my husband instead of me. This was by far the easiest and most fun car buying experience I've ever had. I will definitely recommend Kyle and Mini of Madison to everyone. More

Quick and painless First of all I drove in from Milwaukee. I will go almost anywhere if I think that's where I will be best taken care of. I am in the service industry m First of all I drove in from Milwaukee. I will go almost anywhere if I think that's where I will be best taken care of. I am in the service industry myself and i know what it is like to take care of clients. To me one of the most important aspects of my job is determining what each individual client needs and catering my self to occomidate said needs. Kyle Fetters did just that for me and I truly appreciated that. I am a no nonsense kind of person and I don't suffer fools or people blowing smoke up my skirt. I don't need a lot of hand holding or stroking. What I do need is efficiency and someone that LISTENS & Believes what I am saying. Sometimes....as a woman... both of those things are ignored.:( I came in knowing exactly what I wanted & had worked out a price before I arrived... Driving in from out of town... Time was of the essence and a critical element in my deal. Kyle listened... Believed... Made the deal work in my time frame. I left with a new car and a very efficant and painless experience... NO HIGHER PRAISE COULD EVER BE GIVEN FROM ME. It might not be everyone's way or to their liking but it's mine Thank you Kyle! Cyndee Rominski More