MINI of Edison

ask about non declinable fees on used sales BEFORE you go! Very nice facility, very nice staff, our salesperson Nadir was very very nice, (don’t forget to stop in and try the free coffee machine in the lounge Very nice facility, very nice staff, our salesperson Nadir was very very nice, (don’t forget to stop in and try the free coffee machine in the lounge) but, don’t expect to buy one of their cars for the price that you see on their website, because it seems at this Open Road owned dealership it just doesn’t work that way. I saw a very nice car on their site advertised for $ 31,895. I drove an hour to see and drive it; I loved it; offered to pay the advertised price in full and buy the car; but no, Mini of Edison doesn’t work that way. The advertised price doesn’t include the glass etching fee of $ 199 ( i could live with that, a few nickel and dimes won,t kill me) It also didn’t include the $ 599 doc fee ( a little high on the industry standard, I have bought many cars, but still, that was a nice coffee machine so I’ll give them that one too) But then, there was the $ 1000 fee for writing a check for the car, yes, you heard me right, instead of financing the car through “ their” bank, I wanted to pay in cash, and Edison of Mini charges you $1000 more for that. Yes folks, on most of the planet you get a discount for cash, but not at Mini of Edison. But, get ready, they weren’t finished with me yet.........I also needed to pay them a $ 995 “re-conditioning”fee ON TOP OF EVERYTHING ELSE!!! You know, those used cars are a mess, and it costs a lot to run them through the car wash, ALMOST A GRAND, if I can still add after all this emotional strain. So yes, I loved the car at $ 31,895,(The price on their website) but when I wanted to buy it, the price somehow became $ 34,688.WOW, wish I had that calculator at my office, i’d be the fastest growing privately held auto sales chain in the NJ/NY AREA too! You really don’t have to be a mathematician for that do you Mr. Morais. Maybe everyone who has purchased a car from an Open Road owned dealership should check that financing contract over closely to see exactly what they did pay for! Best wishes, and for your own good, shop elsewhere! More

The WORSTservice ever Don't take your mini for sevice at this place They shift my car so bas that i have to do a cluch job ...and when you question them the service Don't take your mini for sevice at this place They shift my car so bas that i have to do a cluch job ...and when you question them the service manager punsh my shoulder and i called the cups ....the genral manager will lie to cover up ...and will make things ....he told the cups no camera ....and now he is saying that o was gangerous...show me the camera ... I will follow up with mini and i will take them to court More

Quality of service To all who is reading the reviews just want to say mini of Edison was the best experience i had in all the years I've been purchasing cars the sales To all who is reading the reviews just want to say mini of Edison was the best experience i had in all the years I've been purchasing cars the sales person laurence portnoy is outstanding in what he does can relate to what the costomer want and what really works for them if u are looking for mini this is the place to go everyone is very helpful and they have good coffee More

Make sure you ask for a sales agreement. We were working with Dawn Morgan who after some back and forth gave us an out of the door price. We did not receive an itemized sales agreement but in We were working with Dawn Morgan who after some back and forth gave us an out of the door price. We did not receive an itemized sales agreement but instead a somewhat vague covering note to the Carfax detailing what we owed - some of which was 'to be financed'. During the process we made it very clear we were happy to consider the dealer financing if it was the best price but had our own. Once they produced a poor financing rate we said that we would use our own bank and Dawn inflates the car price by $1k from nowhere. At no point had we discussed our deal being contingent on dealer financing before this point. Of course the manager was called to help and despite not being at the table or on any call claimed that he had expert knowledge of the interactions! His job seems to be to just deny any statement I made about what had occurred. Anyway, nice new clothes (the brand new if mostly deserted showroom) but the same old stereotypical used car dealer tactics sadly. My advice is pin them down and don't accept anything from Dawn or the shaft manager without an 'in writing' breakdown before you arrive for the paperwork. At the time I simply assumed that their reluctance to give me a sales proposal in writing was in order to speed things up. Yep, we learned a lesson and wasted a lot of time..... Disappointed but not surprised as I later read from other forums that Edison Mini are well known for this. Buyer beware. More

My Daughter Purchased a 2018 Mini Cooper S 4 Door Hardtop My 24 year old daughter purchased her first new car from Mini of Edison. Once we finished the negotiations everything was a pleasure. Anthony Cabrer My 24 year old daughter purchased her first new car from Mini of Edison. Once we finished the negotiations everything was a pleasure. Anthony Cabrera of sales is truly a gentleman. He may have been the most easy going car salesman I have ever dealt with. Subsequent to taking delivery, he has telephoned and emailed me multiple times to see if I had any questions or concerns. Jeffery Berger, the business manager was also easy to deal with. He spent a great deal of time explaining all of the alternatives I had regarding the purchase. He was very helpful with concern to dealer installed accessories and other optional features. All things considered, I wouldn't hesitate to highly recommend this dealership. More

Excellent experience!!! We had an excellent, smooth, no hassle experience at mini of Edison. We worked with Lawrence to purchase our new car and the transaction went seamless We had an excellent, smooth, no hassle experience at mini of Edison. We worked with Lawrence to purchase our new car and the transaction went seamlessly! We would recommend Lawrence and mini of Edison to anyone looking for a car and would even drive there to purchase our next car even though we live 3 hours away. Well worth the trip! More

Great Dealership! I had a great experience working with Dawn and Alex when purchasing a Clubman. Both were very nice and professional in working with me that allowed t I had a great experience working with Dawn and Alex when purchasing a Clubman. Both were very nice and professional in working with me that allowed to purchase the car. Jeff, the business manager, was also very flexible, accommodating, and fair when we negotiated the extended warranties. I would give them a 6 star review, if I could! More

Great Service Experience I happened to be driving through northern NJ on my way to DC for a new job when I heard some noise from my right front wheel. Fortunately, I was stopp I happened to be driving through northern NJ on my way to DC for a new job when I heard some noise from my right front wheel. Fortunately, I was stopping for the evening and low and behold Mini of Edison was only 4 miles from the hotel in New Brunswick. I called the service department at 7:30 and Peter anwsered the phone. I was expecting a lengthy wait at the dealership. To my surprise he said bring the vehicle in and they will take a look. Such a plesant response and the service at the dealership was great. Prompt friendly service from all at the store. Returned the car washed and vacuumed. Peter even suggested I have the oil changed which saved me time for not having to take care of this when I arrived in Maryland. Great dealership, I am going to buy my next Mini in December fropm Open Road when my lease expires. You won't go wrong with Mini of Edison. More

Great Experience with Dawn Experience was great, Dawn was great and a very sweet. Purchased New MINI. Very fun to drive! I feel I made a good decision with Edison Mini.. Experience was great, Dawn was great and a very sweet. Purchased New MINI. Very fun to drive! I feel I made a good decision with Edison Mini.. More

Great Place. Very easy people to work with. I love my new Mini. Everybody was very nice and helpful .Planning to service my car here as well. Very easy people to work with. I love my new Mini. Everybody was very nice and helpful .Planning to service my car here as well. More