M'Lady Nissan

Came to dealership to test drive Quest. First salesman was overwelming so we left and came bacck to deal with another sales team. Glad we did, better price than we expected or were offered by other nissa was overwelming so we left and came bacck to deal with another sales team. Glad we did, better price than we expected or were offered by other nissan dealers. Got a better rate than we were quoted from other sources. i,ve purchased 18 new vehicles in my lifetime for our family, this was by far the best deal and expierence we've ever had. We will soon need another vehicle, looking forward to another great buy @ M'Lady. More

I bought my New 2011 Nissan Rogue SL AWD from M'Lady Nissan. I have helped many of my friends shop for new cars as I am an engineer and know a lot about cars and their features. So have been to many car Nissan. I have helped many of my friends shop for new cars as I am an engineer and know a lot about cars and their features. So have been to many car dealerships and have experienced many try to play low ball games and tricks. But my experience at M'Lady Nissan was a total positive, haggle free, no pressure, fast and a smooth experience I have ever had at any Dealership. Very friendly, helpful and knowledgeable staff. I had contacted many dealers for the pries quote over the internet. Patti, from the Internet Sales team at M'Lady, was prompt and courteous at response to my e-mail inquiries which saved me lots of time prior to stopping into the dealership. She quoted me for the exact vehicles I was looking for. (Other dealers just emailing all their inventory list without caring about what I was looking for.). I contacted her and the sales manager, Tom, for some options and an appointment. The manager was very friendly (Unlike at other dealerships where manager come to manage the mind of customers). No wonder the entire dealership environment was so friendly and helpful. I worked with salesperson, Mark. He is a very knowledgeable, straight forward, friendly and patient salesman to work with. Not only did he have the knowledge of all Nissan models but also detail and precise knowledge of the competitors vehicle as well. This made the selection easy and understand features in detail. He and Tom helped me to get the exact color, model and feature that I wanted. There was no attempt to over sale. I did not have the insurance ready and Mir went an extra mile to help me with getting insurance online. Bryan from finance department was expert at his field. The paper work was very fast and each document was explained to me. Most of the documents were printed out and ready for me, the once not printed were those that required my input and opinion. Betty JO, the Customer Relations Manager, was eager to know about my experience with her staff members and to rectify any of their mistakes. When she asked if I had any bad experience or any thing that I did not like about the dealership, I could not find any! She also explained me how should I take care of the vehicle. The entire process was easy and fun. I would recommend (and have already recommended) these dealer to anyone in the market for a Nissan. More

We had the pleasure of working with severo and Mir at M'Lady Nissan and Bryan in finance helped us a great deal and leave with a great brand new 2011 along with Betty Jo. They were all a pleasure to work M'Lady Nissan and Bryan in finance helped us a great deal and leave with a great brand new 2011 along with Betty Jo. They were all a pleasure to work with and very understanding we didn't walked out of there with the car we wanted, but we walked out with one that was more affordable and much better on gas! Very friendly and helpful staff although the car we wanted was sold and what we thought would be a bad experience because of that turned out to be awesome and for that me and my family would like to say thank you m'lady nissan and all those who helped us More

Just bought a new Nissan Sentra from here! A great and Just bought a new Nissan Sentra from here! A great and efficient teams! Thank you! We went in just looking and they brought us straight to the car t Just bought a new Nissan Sentra from here! A great and efficient teams! Thank you! We went in just looking and they brought us straight to the car that was perfect for us. Gave us a great deal on a great car without having to haggle or play any silly games. More

We worked with Yaseen and Mir at M'Lady Nissan and Bryan in finance helped us a great deal along with Betty Jo. They each were a pleasure to work with and we walked out of there with the car we wanted, at a in finance helped us a great deal along with Betty Jo. They each were a pleasure to work with and we walked out of there with the car we wanted, at a price we could live with! Very friendly and helpful staff. More

Terrible Experience! The M’Lady Nissan internet team quoted us a price for a Nissan Murano SL. We called ahead to make sure they had the car in stock and to confirm the price. When we arrived, they did quoted us a price for a Nissan Murano SL. We called ahead to make sure they had the car in stock and to confirm the price. When we arrived, they did not have the car in stock and refused to honor the price…unless we produced a recent college diploma AND a military ID! Deceptive marketing. Dishonest, uninformed sales people. Stay away! More

Pat and the entire staff (including Betty Jo, Tom, Mir and John) were amazing. They answered all our questions and we were extremely happy! Anyone who wants to buy a Nissan vehicle should go to M Lady N and John) were amazing. They answered all our questions and we were extremely happy! Anyone who wants to buy a Nissan vehicle should go to M Lady Nissan! We were helped in a timely fashion by all the names listed above. We received an amazing price for our brand new vehicle. We were in and out the door in about three hours with our sparkling new shiny clean vehicle!! Thank you to all of M Lady for making our purchase such a pleasure! Betty Jo was super efficient and helped us with all the extras. Pat took the time to negotiate and complete our deal! Pat and Mir and John completed the deal and made us feel right at home! More

Scott M'Lady was very helpful and made sure the vehicle we purchased had all of the amenities we wanted. M'Lady Nissan is conveniently located and the staff there including Betty Jo and Bryan were very fri we purchased had all of the amenities we wanted. M'Lady Nissan is conveniently located and the staff there including Betty Jo and Bryan were very friendly and a pleasure to work with. We walked out of there with the car we wanted at a price we could live with. More

Geno LeFever along with Tom went above and beyond to get the deal done for me. I went in a little skeptical and came out feeling very good and thankful I walked in on a raining slushy day. Geno made the exp the deal done for me. I went in a little skeptical and came out feeling very good and thankful I walked in on a raining slushy day. Geno made the experience a pleasant one and I would most defenitley recommend M'Lady to anyone looking for a good experience purchasing a vehicle and more so Geno LeFever represents the dealership and the buying process well. Thanks again guys! More

I had been shopping for a new Nissan for about two weeks, reading the papers, checking the internet and watching the adds for the best price. All the dealers promised the best price but then each one added reading the papers, checking the internet and watching the adds for the best price. All the dealers promised the best price but then each one added different options and costs. One of the dealers I contacted for an online quote was M’Lady Nissan in Crystal Lake. On Friday Ken G from M’Lady contacted me. I told him that I probably would not be buying from him as he was so far away. He said that it would be worth the drive and then quoted me a price on a model that I could look at on line and compare against other dealers. The price was amazing. I was called by another dealer before leaving and was told that there was no way that M’Lady would sell me the car for that price. Well, they did and it was one of the smoothest and quickest transactions I have ever done when buying a car. Betty Joe in the customer relations department was great as was Brian Murphy in finance department, who made the transactions go smooth. It is too bad I live so far away; I bet the service department is just as good. I did get a call on Saturday from a manager at another dealer just checking to see of M’Lady sold me the car at the price quoted. I enjoyed telling him how smooth the process was. I would recommend M'Lady to anyone looking for a new Nissan as they have the best price and there is no BS once you get to the dealership. More