M'Lady Nissan

It was a great overall experience. The people were helpful and friendly and thoroughly explained the whole process throughout. I would recommend them to my family and friends and go back again and helpful and friendly and thoroughly explained the whole process throughout. I would recommend them to my family and friends and go back again and again. When I needed a new car I wanted a new car but could only afford a used one. I got a great deal and a great car and will go back when I need a new one. More

I needed a reliable vehicle and quality service. I found both at M'Lady Nissan. They truly work as a TEAM and I appreciate the efforts they put forth in both my purchases with this dealership (2009 & 2011). both at M'Lady Nissan. They truly work as a TEAM and I appreciate the efforts they put forth in both my purchases with this dealership (2009 & 2011). For my Search and Recovery efforts, I can put many miles on and spend hours in the vehicle. They go out of there way to make sure I have what I need to get me where I'm going. The service team is outstanding. Making sure I have my necessary service 'on time'. For someone that is always on the go ... their follow-up is commendable. More

Liked the folks of M'Lady Nissan so much we've leased our second vehicle from them within 12mths. Sales team (Pat, Abe & all the others) couldn't help enough, allowing us to drive whatever vehicle we wanted second vehicle from them within 12mths. Sales team (Pat, Abe & all the others) couldn't help enough, allowing us to drive whatever vehicle we wanted (even driving some more than once) & giving us a brand new vehicle on loan for 24hrs to evaluate. Finance team of Bryan & Betty Jo were the best & still remembered us even after 12mths. Was like catching up with old friends. Couldn't be happier with the vehicle we got & the deal we ended up with. If we need a third vehicle, it'll be a Nissan from M'Lady. Thanks guys, Kate & Ross More

We just purchased our second car from M’Lady Nissan. I don’t usually like car shopping but this was a thoroughly positive experience . Geno, Betty Jo, Tom, Bryan and Mir were all very help and I would re don’t usually like car shopping but this was a thoroughly positive experience . Geno, Betty Jo, Tom, Bryan and Mir were all very help and I would recommend the dealership to anyone looking for a new vehicle. More

2011 Nissan Maxima SV - Well equiped... I have been to M'Lady now for five separate cars and wouldn't go back if I didn't feel I was treated fairly and with respect. I have either purchased or leased two M'Lady now for five separate cars and wouldn't go back if I didn't feel I was treated fairly and with respect. I have either purchased or leased two Muranos, a Quest and now my second Maxima! I have dealt with Scott M'Lady a couple of times now along with Tom and Mir the sales managers and have always felt that it is without the normal stress and axiety that can come with buying a car. Once I left the sales floor this past trip, I met Betty Jo who was really pleasant and easy to deal with while she talked to me about some additional options I could put on the car. Finally, Bryan in finance sealed everything up (again) for me and I was on my way in just a couple hours with another very good experience. I keep telling myself I'll get another make / model of vehicle but I have found that Nissan's themselves are extremely reliable and appealing to me and this particular dealership is one that I would recommend to anyone. Great Job once again!!! More

i recently purchased my first car from M'Lady, my experience was exceptional, and the prices were understandable for the cars that were in amazing condition, i am sure to advise my family and friends experience was exceptional, and the prices were understandable for the cars that were in amazing condition, i am sure to advise my family and friends to purchase from this dealer, their staff was very patient and friendly More

Terrible dealership, but needed to get out of my lease. Wish I went to Woodfield or anyone else for that matter. Salesman had new clue about the cars on the lot. I needed to get out of my lease and at le Wish I went to Woodfield or anyone else for that matter. Salesman had new clue about the cars on the lot. I needed to get out of my lease and at least knew what I wanted. Morons tried to initially lease me a car for almost $800 a month. I got up to walk out as they must think everyone is naive. Can back in less than three minutes with an offer that was more sensible and I moved into this lease. Lied to me though about my lease being complete, now NMAC is asking for additional money to close out. Be Aware, if you actually work for a living, the service department is not open at all on the weekends! Stay Away!! More

One day when I saw the advertising on newspaper, I decided to call to M'Lady Nissan, the salesmen was nice to answering my questions by phone, also he explained about different models from Nissan cars decided to call to M'Lady Nissan, the salesmen was nice to answering my questions by phone, also he explained about different models from Nissan cars. Saturday, we went to the dealer and the salesman were friendly enough to let us look at the other cars. We had made a very good deal on our new car thr Nissan Sentra 2.0 S. The car is very nice and quiet, we like it very much. More

I did not purchase a vehicle from this dealership because they broke two of my biggest pet peeves in the car buying experience. 1) I specifically asked for a confirmation of price of an advertised vehicl they broke two of my biggest pet peeves in the car buying experience. 1) I specifically asked for a confirmation of price of an advertised vehicle, including any specified incentives that were applied. They assured me that their quoted price would be the real price. When I got to the dealership, they said their quoted price did not include destination and I did not qualify for military and the recent college grad discount. That is an extra $1800 they 'neglect to mention' just to get you in the door. 2) I made an appointment with the internet sales associate and expected to work with her when I arrived at the dealership. She even went as far to say 'I look forward to meeting you.' When I arrived, I was 'greeted' as soon as I got out of my car by a different sales associate and told that 'he would be taking over on her behalf' That is fine, but he never, once, offered to introduce me to the person I had already established a business reliationship with before I came in. I work in a customer service position and that is a poor way of handling customers, even in auto sales. Overall, I honestly think you can get a 'fair' deal on a carat this dealership, but for some reason they feel like they have to resort to sneaky sales tactics to trick you into thinking you are getting a better deal than you really are. This might work on people that aren't experienced car-buyers, but it's annoying to someone who is experienced at purchasing at auto dealerships and knows the real value of the vehicle they want. More

Easiest car purchase yet and I have bought several, 4th from this dealership alone, so that should tell you something. Dealing and haggling took all of 15 minutes, they had the exact car I was looking for from this dealership alone, so that should tell you something. Dealing and haggling took all of 15 minutes, they had the exact car I was looking for on location and everyone was great to work with!!! More