M'Lady Nissan

I had a great shopping experience at M'Lady Nissan on 4/21/2012. I owe it all to the caring and friendly attention provided by Betty Jo, James, Abe and the finance team John(Peaches) and Mir. When it co 4/21/2012. I owe it all to the caring and friendly attention provided by Betty Jo, James, Abe and the finance team John(Peaches) and Mir. When it comes to shopping for a new vehicle you want a sales team to be your trusted advisors and professional sales people. I purchased 2 new Nissan's on my visit. I had purchased a 2011 Rouge 18 months before and received such great service from Betty Joe and Scott M'Lady, that when it came to upgrading our vehicles, I returned to a team that would work to assist me with feature selection, performance and fair pricing providing a win/win situation for both parties, my family and the dealership. More

We purchased our car from Bob. He was very helpful and patient with our many questions. We came in several times to look at the car and try to commplete our decision. Bob always found time for us and patient with our many questions. We came in several times to look at the car and try to commplete our decision. Bob always found time for us and was able to help us with our decisions. To this day he is still helpful and is always extremely friendly whenever we stop by. When we replace our older Nissan we would work with Bob. Betty Jo was more than willing to go out of her way to help us with accessorizing our car. She really knew how items would go together on the car to make it look fantastic. She was fun to work with and has a wonderful personality. Both of them treated us with respect. We are not just treated as a person that walks in the door and is pushed into a purchase. We are very happy that both of them are still with M'Lady. Their service to customers should be commended. More

I came in with a check for a car I saw online for the exact amount, I was going to charge any additional amount like taxes. The salesmen told me he has to talk to his "manager" to verify the price and of exact amount, I was going to charge any additional amount like taxes. The salesmen told me he has to talk to his "manager" to verify the price and of course he came back and said its not that much anymore we did a detail and its more than the price you see online. "bait and switch" BE AWARE these guys are shady at m'lady. I ended up getting the price off the internet after threatening to walk out. The car i bought had a problem right away. i had to drive from rockford 3 times to fix it. Will never deal with these guys again. They also did like a "not it" on some walk-in customers - stereotyping. These salesmen and managers are stuckup and idiotic. i traded the vehicle in eventually. More

I have been purchasing cars from dealerships from a variety of dealers for forty years and just want to say that my experience at M'Lady Nissan in Crystal Lake, IL was the most fulfilling all around. variety of dealers for forty years and just want to say that my experience at M'Lady Nissan in Crystal Lake, IL was the most fulfilling all around. Sam, Mir, John, Betty Lu and Yaseen made my transaction by far the simplest, honest, no pain experience in buying our 2012 Rogue. We highly recommend them to everyone for their future purchases. They have met and exceeded our expectations. Will look forward to purchasing another new vehicle from them in the future. More

I had been dealing with Elaine and was told last week that she would be there. My wife and I were greeted by Taso and he started taking our information - assuring us that Elaine was there. When we insi that she would be there. My wife and I were greeted by Taso and he started taking our information - assuring us that Elaine was there. When we insisted on talking with her, a manager came over and said she was not there. We told him to have her call us. Two seconds later, Taso came running outside and screaming "She's here She's here!" We told him again to have her call us. I got home later and found her online through their chat. She apologized and said "Things have been crazy around here." I told her that we will not be doing business with the dealership. She asked me why, and I told her it was common sense - a lie right off the bat. The next day, Taso called - asking us to call and deal with Elaine. I called and spoke to the manager who asked if there was anything he could do to gain our business. I said no and demanded that our infoirmation be removed. He sent me to a voicemail of someone who handles that. This was a joke. It should be noted that someone was trying to steal someone else's business lead. I understand sales are cut throat, but that it ridiculous and I will have no part of it. More

I bought my car a week ago and I am SUPER happy with it. I bought my car a week ago and I am SUPER happy with it. The day I went to the dealership, I called ahead of time to make sure they had the vehicle I bought my car a week ago and I am SUPER happy with it. The day I went to the dealership, I called ahead of time to make sure they had the vehicle I wanted to test drive. When I got there the vehicle was ready for me and in less than 2 minutes I was taking it on a test drive. I liked the vehicle but was not 100% sure that it was the one I wanted. Patrick quickly found a few options that worked for me. I choose the vehicle I wanted and the rest went quickly. Before I knew it, I was driving away with my new Nissan Rogue. :D More

Absolutely phenomenal! We purchased a 2012 Nissan Rogue today (3/31/12) and had an excellent experience with Taso Koumandarakis and M'lady. They gave us an exceptional price that other dealers couldn't bea today (3/31/12) and had an excellent experience with Taso Koumandarakis and M'lady. They gave us an exceptional price that other dealers couldn't beat (yes, we did a lot of due diligence prior to buying) and in return we got a great car with more features than what we bargained for. As a matter of fact, we got such a great deal that my mother-in-law came back and bought the same car the same day! I very highly recommend Taso and M'lady Nissan in Crystal Lake. More

I'm somewhat new to the Chicago area, and did the majority of my car browsing online. After finding what I thought was the car I wanted, I drove out to M'Lady to check it out. When I got there, the t majority of my car browsing online. After finding what I thought was the car I wanted, I drove out to M'Lady to check it out. When I got there, the team helping me was great - and they did everything possible to help me feel comfortable with the process. Bob K and Betty Jo were both wonderful! I found the perfect Altima, even though I went in looking for a Rogue. I will definitely do business again with the folks at M'Lady. More

When I had a mishap with my Maxima, I turned to Ken in service to make things right. He helped me deal with insurance, scheduling the work to be done and even set me up with a loaner for a few days. Every service to make things right. He helped me deal with insurance, scheduling the work to be done and even set me up with a loaner for a few days. Everything is back right in the world, the car is better than ever, and I come away feeling thankful for a dealership like M'Lady. Always helpful, friendly and accomodating, and the work is top notch. They see it all and take care of it, complete confidence in the car when they are done. Thanks Ken and Tony! More

Nice folks there. A bit of a ride but got a good deal.Easy to work with. Wish they were closer to where I live. deal.Easy to work with. Wish they were closer to where I live. More