M'Lady Nissan
Crystal Lake, IL
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I'd highly recommend this dealer. They made me feel like a valued customer, unlike other dealers who made me feel more like an inconvience. I got a great like-new vehicle and a very fair price on my trade a valued customer, unlike other dealers who made me feel more like an inconvience. I got a great like-new vehicle and a very fair price on my trade in. This was my third experience with M'Lady and when my wife needs her next car I'm coming back. More
I wanted to take the time to comment on the EXCELLENT service I received at M'Lady Nissan. I had the opportunity to work with Betty Jo, Yaseen, Mir, and Scott! I felt extremely comfortable and NEVER PR service I received at M'Lady Nissan. I had the opportunity to work with Betty Jo, Yaseen, Mir, and Scott! I felt extremely comfortable and NEVER PRESSURED! They were very competent and combined their expertise with a very personable presentation!! This is my third new car I purchased from them! Not to mention that 1 of the 3 cars was a suprise for my daughter's graduation, and they took many extra steps to make this a memorable experience for her (red bow, etc.)!! M'Lady staff are truly what makes great business--I am proud to have been a part of what I consider to be a model for all businesses--personable, ethical, and expert in their products!! Dan Woloszyn More
I really enjoyed purchasing my Altima through this dealership. I come in with a trade in, and they gave me more then I expected. I seen an ad in the newspaper, and they had the car. I received a call dealership. I come in with a trade in, and they gave me more then I expected. I seen an ad in the newspaper, and they had the car. I received a call from the owner thanking me for my purchase. I don't know what better car buying experience I could be looking for. I didn't even think to name the employees i dealt with. Sam was my salesmen. He was great and made sure I was comfortable with the Altima before I left. AJ was the cashier there who took my money. She was great and so friendly. I spent like 30 minutes talking to her alone. More
It was a great overall experience. The people were helpful and friendly and thoroughly explained the whole process throughout. I would recommend them to my family and friends and go back again and helpful and friendly and thoroughly explained the whole process throughout. I would recommend them to my family and friends and go back again and again. When I needed a new car I wanted a new car but could only afford a used one. I got a great deal and a great car and will go back when I need a new one. More
I needed a reliable vehicle and quality service. I found both at M'Lady Nissan. They truly work as a TEAM and I appreciate the efforts they put forth in both my purchases with this dealership (2009 & 2011). both at M'Lady Nissan. They truly work as a TEAM and I appreciate the efforts they put forth in both my purchases with this dealership (2009 & 2011). For my Search and Recovery efforts, I can put many miles on and spend hours in the vehicle. They go out of there way to make sure I have what I need to get me where I'm going. The service team is outstanding. Making sure I have my necessary service 'on time'. For someone that is always on the go ... their follow-up is commendable. More
Liked the folks of M'Lady Nissan so much we've leased our second vehicle from them within 12mths. Sales team (Pat, Abe & all the others) couldn't help enough, allowing us to drive whatever vehicle we wanted second vehicle from them within 12mths. Sales team (Pat, Abe & all the others) couldn't help enough, allowing us to drive whatever vehicle we wanted (even driving some more than once) & giving us a brand new vehicle on loan for 24hrs to evaluate. Finance team of Bryan & Betty Jo were the best & still remembered us even after 12mths. Was like catching up with old friends. Couldn't be happier with the vehicle we got & the deal we ended up with. If we need a third vehicle, it'll be a Nissan from M'Lady. Thanks guys, Kate & Ross More
We just purchased our second car from M’Lady Nissan. I don’t usually like car shopping but this was a thoroughly positive experience . Geno, Betty Jo, Tom, Bryan and Mir were all very help and I would re don’t usually like car shopping but this was a thoroughly positive experience . Geno, Betty Jo, Tom, Bryan and Mir were all very help and I would recommend the dealership to anyone looking for a new vehicle. More
2011 Nissan Maxima SV - Well equiped... I have been to M'Lady now for five separate cars and wouldn't go back if I didn't feel I was treated fairly and with respect. I have either purchased or leased two M'Lady now for five separate cars and wouldn't go back if I didn't feel I was treated fairly and with respect. I have either purchased or leased two Muranos, a Quest and now my second Maxima! I have dealt with Scott M'Lady a couple of times now along with Tom and Mir the sales managers and have always felt that it is without the normal stress and axiety that can come with buying a car. Once I left the sales floor this past trip, I met Betty Jo who was really pleasant and easy to deal with while she talked to me about some additional options I could put on the car. Finally, Bryan in finance sealed everything up (again) for me and I was on my way in just a couple hours with another very good experience. I keep telling myself I'll get another make / model of vehicle but I have found that Nissan's themselves are extremely reliable and appealing to me and this particular dealership is one that I would recommend to anyone. Great Job once again!!! More
i recently purchased my first car from M'Lady, my experience was exceptional, and the prices were understandable for the cars that were in amazing condition, i am sure to advise my family and friends experience was exceptional, and the prices were understandable for the cars that were in amazing condition, i am sure to advise my family and friends to purchase from this dealer, their staff was very patient and friendly More
Terrible dealership, but needed to get out of my lease. Wish I went to Woodfield or anyone else for that matter. Salesman had new clue about the cars on the lot. I needed to get out of my lease and at le Wish I went to Woodfield or anyone else for that matter. Salesman had new clue about the cars on the lot. I needed to get out of my lease and at least knew what I wanted. Morons tried to initially lease me a car for almost $800 a month. I got up to walk out as they must think everyone is naive. Can back in less than three minutes with an offer that was more sensible and I moved into this lease. Lied to me though about my lease being complete, now NMAC is asking for additional money to close out. Be Aware, if you actually work for a living, the service department is not open at all on the weekends! Stay Away!! More