Lynchburg Nissan
Forest, VA
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114 Reviews of Lynchburg Nissan
The honesty of Zach was really appreciated by both my husband and I. He was not pushy or fast talking when he did not know the answer instead of pretending to know or make up something he said he would g husband and I. He was not pushy or fast talking when he did not know the answer instead of pretending to know or make up something he said he would get the answer. More
Lynchburg Nissan made a great choice in selecting Roy Badillo as an employee in new car sales. His knowledge and experience made dealing with Lynchburg Nissan a wonderful experience. Badillo as an employee in new car sales. His knowledge and experience made dealing with Lynchburg Nissan a wonderful experience. More
I was happy with all interactions and then I left the dealership. The windows were very streaky but I thought OK I can wash them. Well I tried to wash them and the streaks could not be removed. It was dealership. The windows were very streaky but I thought OK I can wash them. Well I tried to wash them and the streaks could not be removed. It was like there was a coating on the windows. I drove the car within a few days to Georgia and after driving into the sun tried to clean the windows again. No luck and had to drive the rest of the way to Georgia with windows that were not easy to see out of. Andrews managers appeared to be more interested in getting this car off the lot instead of making sure the car was in excellent shape. I might also add that the battery was dead in the showroom and we had to keep the car idling for awhile to charge the battery. This has not cause me problems after leaving the lot. I called the dealership when I was cleaning the windows in Georgia and I did not get a real positive response. They couldn't do anything at that point but I was trying to coach them and they did not appear to want any coaching. A simple thing like steaky windows made this buying experience a lot less than my expectations. Upon completion of sales they said they wanted all 10s on this survey. We they got mostly 4s because of their attention to detail. While I am coaching. It would have been nice to have Kyle respond to my email after I responded to several of his. But he didn't. I still bought but next time I may have to try someplace else. I have bought a number of cars from this dealership but with this purchase I would see a downward trend. I am trying to submit but you want all kinds of information about me. You have my email address or I couldn't get this. Let's get real. More
The employees at the dealership were helpful, friendly, and knowledgeable. I was satisfied with the entire experience at Lynchburg Nissan. I will consider buying my next vehicle at the same location. and knowledgeable. I was satisfied with the entire experience at Lynchburg Nissan. I will consider buying my next vehicle at the same location. More
We have purchsed several vehicles on the past from dealership from present location and previos (Old Forest Road). There is a noticable difference in the attention and customer satisfaction presently. dealership from present location and previos (Old Forest Road). There is a noticable difference in the attention and customer satisfaction presently. The willingness to deal and make reasonable offers on trade-in we were very well pleased. I cant remember the associate the that did outr financing and did not get his card, but he did an outstanding job as well. More
The entire experience was first rate. From test driving the vehicle to the sales process, everything was very smooth. I told the sales people my needs and the price I needed to be at, and they did what th the vehicle to the sales process, everything was very smooth. I told the sales people my needs and the price I needed to be at, and they did what they could to make it possible. More
Andrew Kappler was a very polite and informative salesman. He answered all of our questions and did not hassel us about buying or what car to buy. He and the other salesman we talked to worked with salesman. He answered all of our questions and did not hassel us about buying or what car to buy. He and the other salesman we talked to worked with us so we could get the car we wanted and to help us get the payments we needed. Everyone we worked with was very polite and very professional. I want Andrew to know I love my car!!! Thanks again More
My wife and I found the Lynchburg Nissan dealership to have a very friendly, knowledgeable sales staff. Our specific sales person, James Holofchak, was extremely helpful in describing the features of the have a very friendly, knowledgeable sales staff. Our specific sales person, James Holofchak, was extremely helpful in describing the features of the 2012 Nissan. One of the owners took the time to visit with us and answer any questions that we had. The physical layout and cleanliness of the dealership building and its surroundings was excellent. It gives one confidence that our future service needs will be well handled. The entire sales and purchase experience was adeptly handled by James with efficiency and no hint of excessive sales pressure. More
Nissan Dealers were very helpful to my husband and I in our time of need after just coming out of an accident..Their expertise and customer service was excellent...they worked with us to get a price that w our time of need after just coming out of an accident..Their expertise and customer service was excellent...they worked with us to get a price that was suitable for our budget during a crisis...they were quick and effiecient and informative but most of all friendly...I would say "You are in good hands with Nissan" :) More
James was great, very helpful answering questions. I'm very happy with my new-to-me used car. The paperwork went through surprisingly quickly and smoothly. Thanks Lynchburg Nissan! very happy with my new-to-me used car. The paperwork went through surprisingly quickly and smoothly. Thanks Lynchburg Nissan! More