Very professional, dealt with Barrett, he was very knowledgeable and respectful. I would recommend this dealership to everybody.

Exceptional service! I highly recommend Jerry Miller in the Service Dept. He was very kind, professional and polite. Definitely, the best person I’ve encountered representing Lynchburg Nissan when you enter the service Department. He’s an asset to the Company.

When I purchase a vehicle I expect to keep it for 10 years or more. I recently found myself in an unscheduled and immediate need to replace my 2012 Chevrolet Tahoe. There was no time to do much looking. That's when I decided to drop in at Lynchburg Nissan and had a chance meeting with car salesman, Tecoma Braxton. After listening to me regarding what I was hoping to find, in short order Mr. Braxton was able to locate exactly the type of vehicle for which I was looking; Year, Make, Model and even color. Mr. Braxton made what could have been a panic purchase into a comfortable purchase. I found all of the Lynchburg Nissan personnel associated with my purchase to be most courteous and wanting to do whatever they could to make my purchase one of complete satisfaction. My first experience with Lynchburg Nissan is definitely deserving of my five-star rating.

I had a 9 am appointment to have a state inspection, tire rotation and balance, and a diagnostic done for check engine light. Service manager Rodney did not return my call at 12:15 and was dismissive when I finally reached him at 1:27 pm. I then returned to the dealer only to be rudely informed by Rodney that they were not yet finished with the car and that he didn't know why. I went to the waiting room where, at 3:30, a different service manager arrived to tell me that it was ready and that she had just been told that she was now my service manager. 6.5 hours after my appointment time, I still had to wait while they replaced the wiper blades in order for the inspection to be complete. I have been a repeat customer at Lynchburg Nissan since 2009 and have NEVER been treated with such disrespect. That being said, I do want to thank Pam, my new service manager, for her assistance. Without her, I would probably still be sitting there!

By a recommendation of close friend, I met Jason Decker @ Lynchburg Nissan . He found the perfect car for me. It’s so nice when your dreading the process of buying a car . My needs for a vehicle had changed , efficiency & safety were my priorities. Thank you Jason Decker , it’s a Kick ☮️

Waited over 1.5 hours for an inspection that I had an appointment for. Service was not great, and people that came after me got their service before me. Should have went to a regular shop...