Luxor Auto Group
Scottsdale , AZ
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237 Reviews of Luxor Auto Group
Luxor knows how people want to buy cars. It's really that simple. Sheryl is a great listener, and anticipates your needs. Vehicle transactions always take time, and my wife and I enjoyed buying our that simple. Sheryl is a great listener, and anticipates your needs. Vehicle transactions always take time, and my wife and I enjoyed buying our car from her on Good Friday 2013. Gino is a fun guy - ready with a smile, knows his business and will cover the details. Scott was very capable shuffling the paper. These people really care about their customers ! So here's my story...I'm a BMW nut. All three home garages are filled with BMW's. For over six months I was looking for a specific hot rod BMW. To my enjoyment Luxor had picked up the car I purchased from them a week before. Their sales price could have been inflated based on the exclusivity of the car...it wasn't and I pounced on the car. Rhad kept me in the dealership after their first trade-in offer was unaccepted. I would have walked...disappointed that my latest dream car slipped through my fingers. He worked to make the offer better, and took care of me - and sold the car. I would not hesitate in buying again from Luxor...and happily recommend them to anyone wanting to buy a quality luxury vehicle. Thanks guys! M & P Warren More
This is now my 4th tour of duty with Luxor and have always received Primo service, a class act with premier product and service. Good Job guys!! The reason why I choose Luxor is my guy Travis puts it a always received Primo service, a class act with premier product and service. Good Job guys!! The reason why I choose Luxor is my guy Travis puts it all out there to get you the best deal as quickly and painlessly as possible, they all communicate very well and makes it easier and more calming to write a check. More
The car buying experience is typically something that my husband and I dread. By the end of the deal everyones irritated we jus want to sign and get out of there. However with The Luxor Auto Group we were p husband and I dread. By the end of the deal everyones irritated we jus want to sign and get out of there. However with The Luxor Auto Group we were pleasantly surprised. From beginning to end the service felt like family, and when it came time to handle all the paperwork the quality of customer service only excelled. Both Scott Kirby and Sharon Amazan were flawless in there ability execute all of the necessary procedures. They are truly employee's on the rise. We're hooked, we can't wait to buy our next car from The Luxor Auto Group. Paige & David Carter More
I was looking for a particular Cadillac CTS V and Luxor happened to have one. I had been to 3 other dealers for the same car and their responsiveness was poor. As a business owner I appreciate excelle happened to have one. I had been to 3 other dealers for the same car and their responsiveness was poor. As a business owner I appreciate excellent customer service and follow up. Sheryl and Gino were very friendly and professional each time I was there. Gino even came outside one night after hours and spent about an hour with me. Most of the deal was done over the phone. Some dealers try to change things when it's time to sign for the deal. Not this dealer, everything was as Gino had said and I was in and out pretty fast Everyone I spoke with at this dealer was very friendly and they really act like they want your business. Luxor Auto is not your average used car dealer. More
Everyone was friendly and very helpful throughout the entire process. I never felt pressured or uncomfortable in any way. All of my questions were answered accurately (a special thank you to Gino and Sco entire process. I never felt pressured or uncomfortable in any way. All of my questions were answered accurately (a special thank you to Gino and Scott for that). They also have an amazing selection of vehicles. More
Fast, easy, and friendly. I would recommend this dealership and would consider another purchase in the future. Paul and Lisa were great help and had me in and out fast. dealership and would consider another purchase in the future. Paul and Lisa were great help and had me in and out fast. More
they were real helpful and friendly and worked with my situation i was in .lisa was real good on making everything go real good and really appreciated it. situation i was in .lisa was real good on making everything go real good and really appreciated it. More
A very positive experience, my second with them,They were outstanding, highly recommend!!!!! They went out of there way to make me happy, thank you soooo much..... outstanding, highly recommend!!!!! They went out of there way to make me happy, thank you soooo much..... More
I went in to Luxor in Mesa Arizona this past month I had seen two camaros they had for sale off of AutoTrader.com and after a while of searching I had really liked these two and went in to look at them with seen two camaros they had for sale off of AutoTrader.com and after a while of searching I had really liked these two and went in to look at them with my family the Luxor staff was excellent I never felt pressured at all Paul my sales assistant just stood to the side answered any questions that i had Paul was very helpful and I ended up feeling very good about my purchase never have been to a car lot where you dont feel over whelmed to the point you want to leave ASAP until i went to Luxor the vehicles they have in store are fantastic and enjoyable to look at the best part is when you drive off the lot with one More
Just want to say purchasing a new vehicle can be extremely stressful and difficult to make a decision. Not to mention all the paperwork and hassle. Fortunately for me you I was working with a grea extremely stressful and difficult to make a decision. Not to mention all the paperwork and hassle. Fortunately for me you I was working with a great team at Luxor. Both Paul (Alverson) and Lisa (Rosselli) made it a quick and painless process. Paul was amazing at compiling the information on what type of car I could see myself in and showed me many vehicles in my price range and style. Paul was very friendly and professional through the whole purchase. Not once did I feel as though he was just trying to sell a vehicle, but I did feel like he was very interested in making me return home a satisfied customer. Paul indeed sold me my dream car! Then comes the paperwork! Thank goodness for Lisa's quick, but thorough ability to complete all the necessary paperwork. in closing I would have to say I would purchase my future vehicles at Luxor Auto and I would highly recommend it to my friends and family any day! More