Luxor Auto Group
Scottsdale , AZ
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237 Reviews of Luxor Auto Group
Travis and Lisa were absolutely amazing; no hassles and both were straight to the point. They were friendly, fast, efficient, and it was the best car buying experience we have ever had!!! both were straight to the point. They were friendly, fast, efficient, and it was the best car buying experience we have ever had!!! More
I was looking for a nice used Jaguar XK in the Phoenix area. I noticed on their web site that Luxor had one and I called the dealership. I found out that they actually had three 2010 XKs! I decided on the area. I noticed on their web site that Luxor had one and I called the dealership. I found out that they actually had three 2010 XKs! I decided on the Coupe after my wife and I took a nice solo test drive. Shawn was a pleasure to deal with as our salesman. Working with Lisa in Finance to close the deal was equally enjoyable. Couldn't be happier about my purchase. More
My wife and I were in the market for a pre-owned Range Rover Sport. After doing our research on a number of local dealer sites we found the vehicle we were looking for at Luxor Auto Group. I contacted the Rover Sport. After doing our research on a number of local dealer sites we found the vehicle we were looking for at Luxor Auto Group. I contacted them through cars.com and Travis reached out to me right away to set up an appointment. Unfortunately Travis had an emergency the day of our appointment but he proactively reached out again and set me up to meet with Tony. The Rover we were looking to purchase was sold but Tony found another on the lot that fit our needs and price range. He and Travis were fantastic through the entire sales process. Tony helped to build my dream car selecting aftermarket wheels and a hood wrap so the Rover was unique. Shawn was dilligent in indentifying financing that more than fit our budget and truly cared about getting the best deal for our money. When I dropped the car off to have the customized parts added Tony introduced me to Rhad who treated me like a client and not just a customer. We are very happy with our purchase and highly recommend Luxor Auto Group for anyone looking to own a true dream car. Casey Porter Scottsdale, AZ More
The easiest car buying experience I've had in my life! Travis Walters was great, no pressure, games or gimmicks. I will go back for future purchases and highly recommend this dealer. life! Travis Walters was great, no pressure, games or gimmicks. I will go back for future purchases and highly recommend this dealer. More
I have been looking for my dream jeep for quite a while. I've dealt with the typical car salesman stereotypes and also another speciality dealer that was VERY unresponsive. Mackenzie Woodruff was THE most I've dealt with the typical car salesman stereotypes and also another speciality dealer that was VERY unresponsive. Mackenzie Woodruff was THE most pleasant person I've ever done business with. She was extremely friendly, outgoing, educated, and up front and honest about my deal. There were no surprises, and she was very responsive and worked very hard to get me in the vehicle I've always wanted :). I work a ton, and I was able to get this entire deal done via online and phone, I went to the dealership the next day and signed the papers and that was it!! I would come back to Luxor Auto Group in a heartbeat, specifically to work with Mackenzie again. I love their no pressure sales and friendly staff. Lisa Rosselli was also very pleasant to deal with and made the finance portion a breeze. There were no hidden fees, like there typically have been in the past, once I get past the sales process. The price I was quoted was the price I left the dealership with! She even went so far as to get my financing done with GAP coverage included without my even having to ask. I love everything about this dealership and would HIGHLY recommend them to anyone! More
I walked in to Luxor knowing the specific vehicle I wanted and the price range for the auto. Mackenzie was helpful in going through all of the application paperwork, and wanted to be confident I would wanted and the price range for the auto. Mackenzie was helpful in going through all of the application paperwork, and wanted to be confident I would leave knowing I could negotiate agreement to purchase the vehicle. She was very thorough and knowledgeable even though she had only joined the sales team a week or two before. I worked with Aaron to finalize the financial paperwork. Aaron explained a good portion of the process to me as this was my first time financing an auto. When I experienced a delay with collecting the funds needed for my down payment, Aaron stayed in contact with me and was prompt with returning communication. It was also month end so there was pressure to complete the transaction, yet I never felt threatened and he was respectful in dealing with a frustrating situation until the sale could be finalized. More
My wife and I have been looking for some time now to purchase new vehicle. We were hesitant to go to just any dealership, and had a friend tell us about Luxor Auto Group. From the minute we walked up purchase new vehicle. We were hesitant to go to just any dealership, and had a friend tell us about Luxor Auto Group. From the minute we walked up to the lot, Shawn came out with big smiles to greet us and ask us what our needs were. We let him know that we were interested in a few brands, and without hesitation, he grabbed about 10 sets of keys to walk us through the different vehicle brands (Mercedes, Jaguar, and Land Rover) and the pros and cons for each. He took his time with us until we found one that my wife fell in love with. I actually wasn't expecting to walk out of there with the vehicle that day, but when we worked with Lisa in financing, she literally pulled out all the stops to get us where we needed to be. I filed BK back in 2009, and didn't think I would qualify for even half the loan she got us. They are both miracle workers, and I am a customer for life! More
My husband was working with Bill for a couple days on-line before we really decided to look at the car. Bill was very well informed about the vehicle, he answered all of our questions very quickly and on-line before we really decided to look at the car. Bill was very well informed about the vehicle, he answered all of our questions very quickly and he was never pushy or pestering. Lisa was very well prepared when we arrived to pick up the car and sign papers. She had everything in order and she made things very simple to understand and incredibly efficient. We will definitely look at Luxor first when we decide to purchase another vehicle in the future. More
Wonderful customer service. Wish they would have filled the gas tank as they only provided an eight (at most). Walk around was short they could provide more information. No car manual was included and no the gas tank as they only provided an eight (at most). Walk around was short they could provide more information. No car manual was included and no spare key. Detailing was good. More