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Luther Ford Ebensburg

Ebensburg, PA

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46 Reviews
Luther Ford Ebensburg in Ebensburg, PA, also serving Altoona, PA and Johnstown, PA is proud to be an automotive leader in our area. Since opening our doors, Freedom Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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3941 Admiral Peary Hwy

Ebensburg, PA

15931

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Showing 46 reviews

November 11, 2022

Meet all of our needs and had car ready when promised. No problems with scheduling More

by mummum007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy and Randy
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Nov 13, 2022 -

Luther Ford Ebensburg responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Luther Ford Ebensburg.

October 25, 2022

App stated one price, dealer charged higher price. $25 more than the app stated, with no explanation More

by YODERRANDY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek Gabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2022 -

Luther Ford Ebensburg responded

Randy, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 14, 2022

Completed work quickly and accurately for reasonable price. Scheduled when we wanted convenient for us More

by mummum007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
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Oct 17, 2022 -

Luther Ford Ebensburg responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 30, 2022

They were wonderful, got my car fixed up and mouse free. No more smell! Ordered a replacement piece for a second issue and will call when it is in and ready to install. More

by kremick10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carissa Luther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Gabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2022 -

Luther Ford Ebensburg responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 30, 2022

Service staff did a good job. Personable. Professional. I will continue to use your services. More

by ziggy0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Gabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2022 -

Luther Ford Ebensburg responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Oct 04, 2022 -

ziggy0 responded

ziggy@atlanticbb.net

September 21, 2022

Exelent service. Very good mechanical work and knowledge. Outstanding job on the recalls. Good work!!! More

by haggermoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oj Schilling
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Sep 21, 2022 -

Luther Ford Ebensburg responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Luther Ford Ebensburg, we look forward to having you as a valued customer for many years to come!

September 20, 2022

Worked hard to get me what I wanted good dealer could have detailed inside and outside little better More

by chriscooper525
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carissa Luther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Burt
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Sep 21, 2022 -

Luther Ford Ebensburg responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business, Chris, and hope to see you again soon!

August 20, 2022

Service team was prompt and knowledgeable. Service time was right on the money. Very satisfied. More

by paulstevens13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Gabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2022 -

Luther Ford Ebensburg responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 18, 2022

Great experience purchasing from Luther Ford! Thank you Carissa and to the entire team. We are thrilled with our new car. More

by jroseman104
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carissa Luther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Zearing
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Aug 19, 2022 -

Luther Ford Ebensburg responded

It's great to hear that Carissa and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Luther Ford Ebensburg!

August 11, 2022

Was treated with respect as a woman taking her car for service. Service department didn't take long to do an oil change and tire rotation while I waited. Some employees passing through waiting area spoke More

by angelseeker10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Gabella
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2022 -

Luther Ford Ebensburg responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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