Derek Gabella
Derek Gabella at Luther Ford Ebensburg

Derek Gabella

Sales

Luther Ford Ebensburg

3941 Admiral Peary Hwy
Ebensburg, PA 15931

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16 Reviews
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16 Reviews

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16 Reviews of Derek Gabella

May 02, 2025

Dealership Rating
Employee Rating

Christian (sales) is great. But service...... Purchased used truck. Needed tires. They were ordered. Came in. Kept calling. Nobody answers phone. Emailed Christian. He replied t More

by chieftoasty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Carissa Luther

November 26, 2024

Dealership Rating
Employee Rating

Awesome experience at Luther Ford Ebensburg. Hassle free and quick. I would recommend to everybody! More

by Jayal2345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carissa Luther

January 25, 2023

Dealership Rating
Employee Rating

They were very pleasant to correspond with. Very professional and courteous . Unfortunately life happens and I wasn't able to get down there to look at it. More

by krsnowrm
Sales Price Transparency
Recommend Dealer
Yes

October 25, 2022

Dealership Rating
Employee Rating

App stated one price, dealer charged higher price. $25 more than the app stated, with no explanation More

by YODERRANDY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 28, 2022

Luther Ford Ebensburg responded

Randy, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 30, 2022

Dealership Rating
Employee Rating

They were wonderful, got my car fixed up and mouse free. No more smell! Ordered a replacement piece for a second issue and will call when it is in and ready to install. More

by kremick10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carissa Luther

Oct 03, 2022

Luther Ford Ebensburg responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 30, 2022

Dealership Rating
Employee Rating

Service staff did a good job. Personable. Professional. I will continue to use your services. More

by ziggy0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2022

Luther Ford Ebensburg responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Oct 04, 2022

ziggy0 responded

ziggy@atlanticbb.net

August 20, 2022

Dealership Rating
Employee Rating

Service team was prompt and knowledgeable. Service time was right on the money. Very satisfied. More

by paulstevens13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2022

Luther Ford Ebensburg responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 11, 2022

Dealership Rating
Employee Rating

Was treated with respect as a woman taking her car for service. Service department didn't take long to do an oil change and tire rotation while I waited. Some employees passing through waiting area spoke More

by angelseeker10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2022

Luther Ford Ebensburg responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 04, 2022

Dealership Rating
Employee Rating

Luther Ford provided prompt, friendly preparation and delivery of our 2022 Ford Escape. Professional and attentive sales team. More

by paulstevens13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carissa Luther

Aug 05, 2022

Luther Ford Ebensburg responded

Thank you, Paul. It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Luther Ford Ebensburg!

July 29, 2022

Dealership Rating
Employee Rating

As always, the service that I received was very good. Prompt, trustworthy and reliable. No pressure. More

by billtjr
Recommend Dealer
Yes
Jul 31, 2022

Luther Ford Ebensburg responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Luther Ford Ebensburg!

1

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