Luther Burnsville Volkswagen - Service Center

Great service! Came in for a quick item I needed fixed which i thought was normal wear and tear… but they got it covered by VWs warranty. Was in and out quicker tha Came in for a quick item I needed fixed which i thought was normal wear and tear… but they got it covered by VWs warranty. Was in and out quicker than expected and didn’t spend a dime! There is a reason we service both our VWs at Burnsville. More

I've always brought my car to the dealership. It's been a great experience. It's been a great experience. More

It was a great experience working with Brad and the team. Burnsville VW always makes it clear and easy to understand what is being serviced. Burnsville VW always makes it clear and easy to understand what is being serviced. More

we've purchased cars from Luther VW a few times and have been pleased with the dealership and service department. This service visit was once again smooth and easy in and out. been pleased with the dealership and service department. This service visit was once again smooth and easy in and out. More

Very efficient and friendly support. Explained what was needed and the cost to me. Excelkent Explained what was needed and the cost to me. Excelkent More

Had car serviced here as we had engine light come on while traveling cross country. Had turbo issue and two other minor issues when inspected. Left car with Luther VW to see if warranty would cover all. while traveling cross country. Had turbo issue and two other minor issues when inspected. Left car with Luther VW to see if warranty would cover all. The service manager (Brad) worked on our behalf to not only have all issues covered by warranty, but also to have vehicle done in a timely manner. Great customer service, great people. Thank you Luther VW! More

Easy online appointment scheduler Friendly staff Rental car available-this makes scheduling an appointment so easy and convenient Great work! Rental car available-this makes scheduling an appointment so easy and convenient Great work! More

Excellent customer service and high quality atmosphere- treat people well-honest, hardworking, values your business. treat people well-honest, hardworking, values your business. More

I brought my 2019 Tiguan in because the remote start wasn't working. I was pleased to find out that it was nothing more than the battery, which was still under warranty, so I didn't have any out of pock wasn't working. I was pleased to find out that it was nothing more than the battery, which was still under warranty, so I didn't have any out of pocket costs. Brad was very friendly and explained the process to me fully prior to them looking at my vehicle. While waiting for my 2019 Tiguan to be serviced, I took a look around the showroom and found a beautiful 2022 Tiguan. I texted Aaron Stephens (my prior contact for the purchase of our 2019 Tiggy) and he was very helpful in explaining the newer features. Even though he wasn't technically on the clock, he took the time to text with me about the vehicle. I had spoken with Aaron prior to needing my Tiguan looked at and he mentioned trade-in. He was kind enough to have Travis Brockman come over to me to help me with looking at my current vehicle and running numbers for trade-in and purchase of a newer vehicle. The trade-in number was fantastic, so I took a test drive in the 2022 and it was amazing. Travis is SO patient and so kind. Very easy to work with! We did the paperwork and to my surprise, Aaron came into the dealership before his scheduled shift to be there for the hand off. To me, this is above and beyond anything expected! Eddie was wonderful with explaining everything to me, I had no doubts about anything we agreed upon. He was even kind enough to grab a heater because his office was a little chilly! My 2019 Tiguan has been so reliable and so great, I am happy that I was able to find a replacement for the best car I have ever owned! Travis, Aaron, and Eddie made the entire process so easy and quick - I don't think I'll ever go to another dealership! More

This dealership was amazing! Super friendly, professional, helpful, you name it! I recommend this dealership to everyone. This was my first purchase, and they helped answer any questions I had. professional, helpful, you name it! I recommend this dealership to everyone. This was my first purchase, and they helped answer any questions I had. the vehicle I purchased was at a good price, ran smooth, I have no complaints about my car nor my experience 🙂 More