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Luther Burnsville Volkswagen - Service Center

Burnsville, MN

4.5
181 Reviews

181 Reviews of Luther Burnsville Volkswagen - Service Center

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June 07, 2013

The moment I arrived I was not only treated as a valued customer but as a friend. With other were appointments that day, they were very helpfull by providing transport to and from. I was able to get every More

by prs1gdalda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George, Ugur Solim
June 05, 2013

We live in Eau Claire, WI and have dealt with Burnsville VW since 1998 and will continue to do so. This service visit was for a "pricey" 40,000 mile VW, TDI with DSG transmission check-up which I was pr More

by lagema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, service department driver, Linda Radue
June 04, 2013

I stopped in this morning without an appointment, but had a check engine light on. they squeezed me and did my 20K maitenance as well without an appointment. Ugur as very curteous and helpful to ensure I w More

by jsporre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ugur Solim
May 23, 2013

I had a spur of the moment service need with no appointment, Sandie Fuller got me in, got me a loaner car, and got me on my way to work within 10 minutes. She's friendly, respectful, her customer More

by ajmaurer1411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 25, 2013

Brad was very helpful and honest. I waited for my service to be done, around 2 hours. Having a work station and wireless made it great. They do good work. Having the express lane for o il changes More

by jjn1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 16, 2013

Everything went perfectly as scheduled! I great experience! PLEASE develop a rear view camera for the 2012 Passat. The vehicle is so well designed that I do not have a visual distance reference on More

by RayCee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann Shirley
April 12, 2013

I just had my 60k service performed, and in the almost two years since I purchased my Jetta TDI wagon, I have received only the highest professional treatment from Burnsville VW, from the very first intro More

by golson4786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Linda Radue, Ann Shirley, Ugur Solim
Apr 15, 2013 -

Luther Burnsville Volkswagen responded

Wow what a great review of our service department. Thank you for making them blush. We really appreciate your feed back and if we can do anything to answer your questions in the future please don't hesitate to contact us.

April 10, 2013

I just brought my 2007 Passat Wagon in for its 70,000 mile maintenance. I usually doing things like this myself because I just like doing things like this, that's why my other Volkswagen is a 1972 Westf More

by MNExplorer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann Shirley
April 08, 2013

No matter how hypochondriac-like my issues/questions about my new new vehicle were, I was greeted with a smile and 'we aim to please' attitude. If I was that person, I would have been annoyed with my c More

by Jane9154
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Linda Radue
April 08, 2013

This is my third car from this dealership, two from the same sales person. I feel like family and am always treated perfectly! It's not only me as I hear how others are treated as well. Overall, always an More

by karenvrooyen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ugur Solim
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