Luther Burnsville Volkswagen - Service Center

Just a quick thank you to both Sandie Fuller and Mark McQuire (sorry about the spelling Mark) in your service department. Together Sandie & Mark have gone well beyond their duties to ensure my truck is w McQuire (sorry about the spelling Mark) in your service department. Together Sandie & Mark have gone well beyond their duties to ensure my truck is well serviced. Not once - but on several occaisions now. Thank you again. More

Amazing fast friendly service as always. I love the personal attention to me and my car and the reminders. Service department is always quick and professional. Highly recommended! personal attention to me and my car and the reminders. Service department is always quick and professional. Highly recommended! More

Great attention to detail and personalized attentive service. Best sales and service prices in the area for this vehicle make. Staff is uberfriendly and professional, If you're looking to buy a VW, ths service. Best sales and service prices in the area for this vehicle make. Staff is uberfriendly and professional, If you're looking to buy a VW, ths is the place to go! More

I've been coming to this dealership since they were located in the tiny building off of 35W and Cliff Rd. They are awesome to work with! Always able to get your car in and looked to resolve the issue located in the tiny building off of 35W and Cliff Rd. They are awesome to work with! Always able to get your car in and looked to resolve the issue or just do an oil change. Love the fact that they wash your vehicle before it's returned. I would totally recommend this VW Dealership! More

Everything was great except that I was told it would only take an hour, maybe an hour and fifteen minutes, to complete the 80,000 mile check up on my 2007 Passat. It was really over two hours. If I had kno take an hour, maybe an hour and fifteen minutes, to complete the 80,000 mile check up on my 2007 Passat. It was really over two hours. If I had know it would be this long I would have brought some of the reading I need to do for the college classes I am taking or had my wife follow me and take me home to wait. I am going to do this the next time. More

We enjoy working with Ann. She is very knowledgeable and informative on all of our car issues. Always keeps us informed on any progress on repairs or other issues. Kindly reminds us of any future check-up informative on all of our car issues. Always keeps us informed on any progress on repairs or other issues. Kindly reminds us of any future check-ups and suggest future VW maintenance. More

Customer service went above and beyond when they personally delivered my vehicle over 45 miles to me after a warranty service order. So friendly too! personally delivered my vehicle over 45 miles to me after a warranty service order. So friendly too! More

I really recommend this dealership. They are so nice and I really recommend this dealership. They are so nice and always go beyond expectations. I know where I will buy my next car. Thank your all your gre I really recommend this dealership. They are so nice and always go beyond expectations. I know where I will buy my next car. Thank your all your great service. More

I'm always amazed when I have the opportunity to interact with Sandie Fuller from Burnsville VW on a service transaction. She is one of the most Customer Experience oriented people I've ever met, an interact with Sandie Fuller from Burnsville VW on a service transaction. She is one of the most Customer Experience oriented people I've ever met, and she is poised, and professional, and warm and friendly on every visit. I deduce that she must REALLY like people and must LOVE exceeding their expectations, because she sets a standard that nobody else in the industry has ever been able to approximate, in my opinion. Sandie is a treasure, and a big reason why I buy all my VWs now from Luther BV VW. Thanks, Sandie! More

I love this dealership. Everyone is always kind and patient. Last time I came in I had Ann as my service rep. I love that she explains everything that they do to my car, it makes me feel very informe patient. Last time I came in I had Ann as my service rep. I love that she explains everything that they do to my car, it makes me feel very informed. She was even able to find me a coupon on my oil change, saved me $15!!! I will always come here when my car needs anything. More