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Luther Burnsville Volkswagen - Service Center
Burnsville, MN
180 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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180 Reviews of Luther Burnsville Volkswagen - Service Center
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May 31, 2024
Have worked with Brad on several of my VWs. Recently I purchased a very clean used Passat from Linda at Burnsville VW. After new tires, it needed a steering adjustment. Brad (with Scott Vick) w Recently I purchased a very clean used Passat from Linda at Burnsville VW. After new tires, it needed a steering adjustment. Brad (with Scott Vick) worked me into their busy schedule and promptly took care of it. Excellent communication all around, no surprises. The tech also nailed it perfect. Thanks again for the great service. Eric More
by Pelts
January 26, 2024
They took care of my car troubles in a timely manner and kept me updated on the progress. Scheduling an appointment was easy and drop off was smooth. I would have liked a rental but they did not have one av kept me updated on the progress. Scheduling an appointment was easy and drop off was smooth. I would have liked a rental but they did not have one available so we worked out a schedule for drop off at a convenient time for me. More
by SUSANNE.SIXL
Verified CustomerEmployees Worked With
Jim Seiler, Adam Heder
January 24, 2024
Top notch customer service! I always have a good experience when I bring my vehicle in for service. Brad and staff are super knowledgeable and friendly. I always have a good experience when I bring my vehicle in for service. Brad and staff are super knowledgeable and friendly. More
by LukeB
Employees Worked With
Other Employees :
Scott Vick, Jim Seiler, Adam Heder
January 23, 2024
Everyone there was really nice! I needed my heated seat repaired, and this were very efficient, although it was pricier than I anticipated. That’s just what you get when you go to a I needed my heated seat repaired, and this were very efficient, although it was pricier than I anticipated. That’s just what you get when you go to a dealer though, and nowhere else could do the repair I needed. More
by JULIAMIXON9
January 23, 2024
Staff was friendly and helpful. I received a thorough explanation of what service was performed. Everyone was friendly and helpful. I received a thorough explanation of what service was performed. Everyone was friendly and helpful. More
by sroverud
Employees Worked With
January 21, 2024
I felt slighted because I saw and heard them offer other customers a coupon for a free car wash and all they told me was that they were not doing car washes today. I was under the impression that they wer customers a coupon for a free car wash and all they told me was that they were not doing car washes today. I was under the impression that they were not doing car washes because of the weather, but why did they not offer me a coupon for a car wash? I don't want to rate the people who I worked with because I did not talk to most of them. So I'll say average for all of them. More
by SANDYSNYDER2
Employees Worked With
Other Employees :
Scott Vick, Jim Seiler, Adam Heder
January 21, 2024
Great service, very good communication, and very quick. They also text updates so you are never left wondering when your car will be done They also text updates so you are never left wondering when your car will be done More
by ERIKBREKKE33
Employees Worked With
Other Employees :
Scott Vick, Jim Seiler, Adam Heder
