Luther Burnsville Volkswagen

There was a small problem, part came in. We live a distance from dealership and when we could make it up they made sure we had a loaner to use even though they were all out. Great job! distance from dealership and when we could make it up they made sure we had a loaner to use even though they were all out. Great job! More

I met Linda at 9:45pm by walking into the CLOSED dealership to see if they were still open. I went there after hours only to look, and Linda, while off duty, helped answer my questions -- sent me o dealership to see if they were still open. I went there after hours only to look, and Linda, while off duty, helped answer my questions -- sent me on a test drive, and I was won over by the performance and experience of driving the 2013 Tiguan. The next day, I returned after doing quite a bit of research, and to trade up my 2007 JEEP. I was not impressed with the price given to me on my trade which started out my experience negatively...(not Linda's fault), but thought we could figure out a better deal. I had a very well kept vehicle, as stated by many dealers, but the dollars I got were below "still owed" so I was rolling in negative equity. UGH! While having the negative feelings...Linda's smile and assurance that she was "stepping up" helped to convince me. So, I did lease my very first VW...but this is only day 1 with it. I hope in 3 years, I will come back and visit Linda to upgrade my VW or buy this current one outright. Though, if I am ever unhappy with my VW vehicle and Linda is working for a FORD dealership or another brand...I will surely come to see her! She is through in her review of the car with you. She helps get you all set up with any of the Fancy stuff before you leave the lot, and ensures that you have current questions addressed. If you can't think of questions at that time, she reassures you again that you can ALWAYS call her. Everyone was quite pleasant that I encountered. I would recommend this dealership, and especially LINDA! Always NOTE -- it's a two person deal when buying a car -- the sales person and YOU! More

Linda was very helpful, and could answer all our questions about leasing our Passat. I would recommend her to anyone looking to buy or lease a VW. She took time to explain the features of our new questions about leasing our Passat. I would recommend her to anyone looking to buy or lease a VW. She took time to explain the features of our new VW, very helpful, and I am sure she will be there to answer any questions we have in the future. Very friendly and helpful. More

My wife and I have purchased at least 25 vehicles in our time, at least 20 from dealers. Our vehicle purchase in May 2013 from Linda Radue at Burnsville VW was by far the best experience of any previous pu time, at least 20 from dealers. Our vehicle purchase in May 2013 from Linda Radue at Burnsville VW was by far the best experience of any previous purchase. Linda's happy smile and gracious welcome made us feel right at home. Linda's knowledge of vehicles and demonstration ability was totaly 1st class. We met the General Mgr, Jay Radue, and Business Mgr., Jackie, who were extremely helpful and kind. These qualities and the impecable dress and appearance of staff and the great facility stand out at this dealership. We are very satisfied with the vehicle and the fair price. We will definitely visit Burnsville VW again when we are in the market for another vehicle. Larry and Carol More

This was an unplanned purchase, but Steve made buying my This was an unplanned purchase, but Steve made buying my car a less painful experience. He was helpful, knowledgeable, considerate. He listened to This was an unplanned purchase, but Steve made buying my car a less painful experience. He was helpful, knowledgeable, considerate. He listened to me and my needs and preferences. He made sure I was comfortable with the entire process and genuinely cared about my needs and concerns. I never felt pressured to buy something that was not what I wanted. I will recommend Steve and Luther Burnsville VW to anyone I know who is car shopping. I appreciate Steve's honesty and genuine interest. He has done much to correct my bad impression of car salespeople. Thanks, Steve! By the way, all the individuals who worked with me at Luther were pleasant, helpful, and friendly. Thanks, Luther Burnsville VW. More

best experience possible. everyone at Luther was great. They took care of our need to get rid of our fiat 500, which is a great little car by the way. ( the people at Luther fiat were great also ) And we They took care of our need to get rid of our fiat 500, which is a great little car by the way. ( the people at Luther fiat were great also ) And we love the VW beetle so much that the wife is willing to sell the mustang convertible thanks, Tom and Michelle Simonson More

Went in today and was looking for a vehicle for my father. I sent an inquiry over the internet about a Passat S we were looking at and she had the car waiting for us when we arrived at the dealership. father. I sent an inquiry over the internet about a Passat S we were looking at and she had the car waiting for us when we arrived at the dealership. She took the time to get our trade in appraised by one of her coworkers while we were looking at the car. Very easy experience and as always, Linda took care of all of our needs. I cannot recommend Linda enough because she's honest and treats here customers with respect. I've bought cars from Linda before and I'm quite sure there will be more to purchase in the future as well. Outstanding service and going over the little things that most people don't think about i.e. how do you open the fuel door, that saved us a lot of time and agony instead of finding out at the gas station. I recommend Linda to all of my family and friends since she's eager to help out and find you the best deal there is. If you need a new or used Volkswagen, Linda is the person to talk to in the metro area. More

Linda was very helpful and went beyond what I would consider normal customer service in helping me with my new car purchase. Would recommend her to anyone looking for a new VW! consider normal customer service in helping me with my new car purchase. Would recommend her to anyone looking for a new VW! More

My husband and I purchased a Routan from Jarod last weekend. The level of service was excellent. Jarod was knowledgeable and helpful with all our concerns and questions about the vehicle. He showed weekend. The level of service was excellent. Jarod was knowledgeable and helpful with all our concerns and questions about the vehicle. He showed us exactly what we were looking for and did not try to upsell or use pressure to convince us to buy. Although the purchasing process is long as always anywhere you go, we were offerered drinks and snacks in the waiting area to help with comfort. We were also there after closing time but the finance dept and sales staff were never hurrying us to leave. Overall the whole process was smooth and I would return there specifically for my next purchase based on my experience. More

We had a great overall experience with Luther Volkswagen in Burnsville. Our salesman was John (JT), he was very personable, thorough and professional. We highly recommend! in Burnsville. Our salesman was John (JT), he was very personable, thorough and professional. We highly recommend! More