Luther Burnsville Volkswagen

"Best Experience ever!" My old car was on its last leg so we had to find one fast. My wife and i drove to the dealership and saw a used Toyota Rav4. We went the next day t My old car was on its last leg so we had to find one fast. My wife and i drove to the dealership and saw a used Toyota Rav4. We went the next day to check it out. The service was by far the best and Jared Frantz our dealer was the greatest experience that we had EVER! We have been to dealers where the sales person is doing hand signals with their manager. Too many dealerships really are not concerned about anyone but themselves. This was NOT the case with Burnsville VW. They treated me like they had known my wife and I forever. We were not treated as another sale but as human beings. My trade-in was in really bad shape and I told them that from the start. They gave us more than I had ever imagined. There was no stress at any time during the sale. We told Jared what was good for us and he made it happen with no going back and forth. I noticed a few scratches after the sale and talked with Jared and the manager. They took my concerns seriously, tried to fix it with all their resources and were honest and fair. From the sales team to finance to service to management they were all a class act. I will refer everyone I know to Burnsville VW. - Seth Grabek More

24 hours later via email I picked up my Jetta Linda Radue helped us in 2013 with our Jetta Diesel automatic purchase. She made sure we were completely satisfied. On Nov. 30th we emailed her we ne Linda Radue helped us in 2013 with our Jetta Diesel automatic purchase. She made sure we were completely satisfied. On Nov. 30th we emailed her we needed another Jetta and on Monday evening we picked up the new car. No hassles, no waiting...just done. Linda is amazing and she is a friend. R. O'Shaughnessy More

Oops! I bought a car! My fiance came home raving about a used beetle convertible that I just HAD to see, so I emailed Linda Radue at probably 9:00 on a Tuesday night. Had a My fiance came home raving about a used beetle convertible that I just HAD to see, so I emailed Linda Radue at probably 9:00 on a Tuesday night. Had a response back within 15 minutes, and arranged for a test drive at 8:30 the next morning (which I think turned out to be her day off). Went down there with no real intention of buying that day, but by 10am I was a proud new-to-me beetle owner. Linda was super accommodating, zero-pressure, and very easy to work with. She seems to truly want to find the right car for the right person, rather than just to sell the next car. Would work with her again in a second! More

Great experience Highly recommend, great info and service, no pressure sale, knowledge of the products is very good, have always received excellent service from the de Highly recommend, great info and service, no pressure sale, knowledge of the products is very good, have always received excellent service from the dealership, 2nd car purchased from Linda More

Great staff to work with! We have purchased several vehicles here and the second through Hayden. As always, the experience is an excellent one. We'd highly recommend Luther B We have purchased several vehicles here and the second through Hayden. As always, the experience is an excellent one. We'd highly recommend Luther Burnsville VW and think you should ask for Hayden while you are there! Before we had purchased the first time, years ago now, we tried them out for service and were, and have continued to be, impressed. Their entire staff is a pleasure to work with. More

Service follow up I stopped in on a Tuesday and Sandy got me in right away for an oil change. They found that there was a recall on the fuse box on my car and said they I stopped in on a Tuesday and Sandy got me in right away for an oil change. They found that there was a recall on the fuse box on my car and said they could have it fixed in about 40 minutes. It was completed on time and I was headed down the road. The next day my car wouldn't start properly but I got to going figured it was just bad gas or something like that. The next day when it happened again the engine light came on and I called Sandy and ask her if she had any ideas. She made a couple suggestions and I thanked her. Within an hour and a half she called me back and she told me that they had forgotten to put a part on my car and if it was convenient for me to stop in they would get it taken care of right away. Fix the situation and I was on the road again. I have worked with Sandier over the many years that I have owned my Volkswagen and she's always been a pleasant and pleasure to work with, Volkswagen Burnsville is lucky to have her. Best regards, Chris More

First time VW owner From the moment I talked with Linda on the phone to the last hand shake Linda exceeded my expectations. She demonstrated multi tasking, honesty and in From the moment I talked with Linda on the phone to the last hand shake Linda exceeded my expectations. She demonstrated multi tasking, honesty and integrity. All of the employees represent their dealership with pride. Thank You! More

Linda Radue is the best ever! I met Linda for the first time today and after leasing a 2015 Passat, we became friends. She is SO great to deal with. I've bought many cars in my lif I met Linda for the first time today and after leasing a 2015 Passat, we became friends. She is SO great to deal with. I've bought many cars in my life, but she gave me the best experience I've ever had. I would send ANYONE to her. Totally made my day!! What a great place to buy a VW! More

First brand new VW! I had the pleasure to work with Linda. She answered my emails and contacted my online request promptly. She went above and beyond to handle a purchase I had the pleasure to work with Linda. She answered my emails and contacted my online request promptly. She went above and beyond to handle a purchase that was transferred in from another dealership, which I hear can be problematic. Overall had a great experience buying my first brand new car. Thanks! More