Lupient Chevrolet
Bloomington, MN
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Purchase of Chevy 2017 LT-Z71 Crewcab from Jim Steffen @ Lup Jim Steffen did an excellent job taking care of my purchase of a new 2017 Silverado LT-Z71 crew cab pick-up. I ended up adding a number of additional Jim Steffen did an excellent job taking care of my purchase of a new 2017 Silverado LT-Z71 crew cab pick-up. I ended up adding a number of additional accessories tot he pick-up & Jim brought the parts manager in to review & comment on the items that I was adding to be sure everything was properly coordinated. Jim contacted me on the phone three separate times to advise me on the status of the order and to arrange for the internal paperwork & financing at the dealership. Jim's attention to detail & thoroughness was greatly appreciated, and I would not hesitate to recommend Jim to any of my friends. On the finance side, Sonja did a excellent, and painless job, of handling the paperwork with GM credit as well as all of the title transfer materials the State of MN requires. Very present overall experience with Jim, Rick (parts) & Sonja. More
2014 Cruze Zac and jor were helpful. Got a Chevy Cruze today. Very easy to deal with. I'll be sure to send friends and family members. Zac and jor were helpful. Got a Chevy Cruze today. Very easy to deal with. I'll be sure to send friends and family members. More
Surprise New Car We were getting our car serviced because of their great service dept when a salesperson asked if she could show us an offer. Turns out she had been tr We were getting our car serviced because of their great service dept when a salesperson asked if she could show us an offer. Turns out she had been trying to find us to help with our old car because it was getting up in the mileage dept. We ended up buying our first brand new car from her and the experience was wonderful easy, we are very much enjoying the new car and will never go anywhere else for our transportation needs. More
Lease a new car Sales person Dia Vang got me a good deal on a new Cruze. She found me a great car. Dia was very knowledgeable of the process. Got the deal done quickl Sales person Dia Vang got me a good deal on a new Cruze. She found me a great car. Dia was very knowledgeable of the process. Got the deal done quickly. Also, a shout out for Sonya Olin (financial) for making the lease clear and getting the paperwork done quickly Thanks More
Service you can trust Todd takes the worries away in bringing my vehicle in for service and makes the experience fun. The staff is knowledgeable, respectful and they speak Todd takes the worries away in bringing my vehicle in for service and makes the experience fun. The staff is knowledgeable, respectful and they speak to me in terms I understand. More
Fast curtious service Everything that I expected with my trade and the purchase went exactly how I thought it would. Nothing unexpected and everything was positive. Great Everything that I expected with my trade and the purchase went exactly how I thought it would. Nothing unexpected and everything was positive. Great Dealership and I plan on being a repeat customer. More
Sales Will (Salesman) was most helpful in every way. He answered all my questions satisfactorily. Financing was very easy. Received several options to fina Will (Salesman) was most helpful in every way. He answered all my questions satisfactorily. Financing was very easy. Received several options to finance my car. More
Great experience Dana Poppen was a great salesman. He answered all the questions and gave us the information that we needed. It's exactly what a salesman should be. No Dana Poppen was a great salesman. He answered all the questions and gave us the information that we needed. It's exactly what a salesman should be. Not pushy just answer questions and let us know what he can do for us. If there's a vehicle available at your dealership and Dana is still working there I will certainly return and give him our business. More
Awful Expierence, Avoid at all costs The dealership worked on my car 90 days ago and then the same issue acted up again. I took the car back in and the dealership claimed it was a differe The dealership worked on my car 90 days ago and then the same issue acted up again. I took the car back in and the dealership claimed it was a different issue although the error codes were the same. I had to waste almost a full day of work to try and get this resolved. After a heated conversation with the service manager Jeremy Harding, they refused to fix the issue that they had already charged me $1300 to "look at". Simply pathetic and a very poor customer experience as well as a bunch of hack leadership and mechanics. Huge embarrassment for the Lupient group. More
Jerry & Dave & the ladies who's name I can remember This was the best experience in buying a car I've ever had ! Thanks so much Ps I'm not a good write so it's hard 4 me 2 . Write 25 word s This was the best experience in buying a car I've ever had ! Thanks so much Ps I'm not a good write so it's hard 4 me 2 . Write 25 word s More