Lupient Chevrolet

My vehicle was hit on the front passenger side corner by a woman who didn't even try to look before pulling out of a parking lot in November. I was told by Dan several times that the whole front end had shi a woman who didn't even try to look before pulling out of a parking lot in November. I was told by Dan several times that the whole front end had shifted after the collision and my plow mount was ruined. When I was able to take a closer look, there was NO damage to the frame, plow mount, or really anything that wasn't hit by that woman's car. I understand this was a busy time of year, but I'd rather a shop take a long time to tell me the truth than make something up and use being busy as an excuse. It took them until March to deem my vehicle "totaled". I had been on the phone between the insurance company and Dan many many times and he kept telling me they had to do something first and they said he did and when they finally made a decision the insurance company told me I have just a few more days with the rental . I bought a whole other truck after that thinking my other vehicle was undrivable, but once it was finally released to me I took it to the shop I usually go to, I can provide their info if anyone wants it, and they confirmed my observation that there was NO damage to the frame or plow and this vehicle was nowhere near totaled. When I shared this information with Dan he acted as if he was still correct and could not admit a mistake, very arrogant really. I'm honestly worried about how many other people the carelessness of this place ended up costing thousands of dollars. I wouldn't recommend this place to an enemy and anytime a conversation about vehicles longer than 10 seconds comes up I always always always warn people about this place. I wish there was a negative star option and I wish I could leave a negative star review about Dan specifically too. He replied to my review on another platform gaslighting the entire thing trying to save face. Never seen someone so bad at their job in my life. More

Very personable and competent sales consultant. Listened and took our concerns into consideration. Was available and no delays in the process Listened and took our concerns into consideration. Was available and no delays in the process More

Josh did a great job in keeping me informed of my vehicle's whereabouts and the process in general. vehicle's whereabouts and the process in general. More

Friendly salesperson, a great price; but after a 45-minute discussion, I was told that "the car wasn't for sale anymore, but there were more expensive options available." This really appears to be 45-minute discussion, I was told that "the car wasn't for sale anymore, but there were more expensive options available." This really appears to be a bait-and-switch. More

Friendly, professional people. Took me through the whole process and kept me informed about it step. Very knowledgeable. Took me through the whole process and kept me informed about it step. Very knowledgeable. More

They (Kevin) was great thru the whole thing. Plus all others I dealt with where great. A very good experience. others I dealt with where great. A very good experience. More

The place was very clean. Christine S was the sales person I met. She was very nice and understanding and made me comfortable. I recommend her. person I met. She was very nice and understanding and made me comfortable. I recommend her. More

Worked with Will looking at a Subaru Ascent. He was very helpful and informative, answered all of my questions and really let me take my time looking at the vehicle. Unfortunately I didn't end up purchasing helpful and informative, answered all of my questions and really let me take my time looking at the vehicle. Unfortunately I didn't end up purchasing the vehicle, but I truly appreciated the time he took to help me. I never felt pressured to buy, and he was great with checking in to see if I had any questions. If I was interested in a car there in the future I would certainly work with him again. More