Lupient Chevrolet
Bloomington, MN
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Friendly The dealership is friendly. Patrick Hoban is really friendly he is really helpful while processing the paper works. Jor Cha gives me a good rate for a The dealership is friendly. Patrick Hoban is really friendly he is really helpful while processing the paper works. Jor Cha gives me a good rate for a brand new car. I'm happy for what I've purchased More
Major breakdown during vacation While on vacation our truck broke down with major transmission issues. My wife and I decided to purchase a newer used truck rather than repair it. The While on vacation our truck broke down with major transmission issues. My wife and I decided to purchase a newer used truck rather than repair it. The salesman Dana, and used car rep Dave, did not have what we wanted in stock at their location. They graciously referred us to another dealer in their automotive group, and actually helped us find multiple vehicles to look at, and then set us up with an appointment with the other dealers salesman. We purchased a vehicle from the other dealership. Lupient Chevrolet in Bloomington then purchased our old vehicle to help us out. This type customer support is practically never seen. They helped immeasurably. I would highly recommend dealing with Lupient Chevrolet in Bloomington. Their kindness and caring to strangers is amazing. They saved our vacation. Marlin in the service department also helped with process greatly. Amazing, Amazing, Amazing! More
Felt like we were important! Buying a vehicle from Lupient Chevrolet, and Patrick in particular, has been a great experience and I'm planning on coming back for my next car purcha Buying a vehicle from Lupient Chevrolet, and Patrick in particular, has been a great experience and I'm planning on coming back for my next car purchase. More
Excellent working with the team Smail did a great job & brought a no nonsense, customer 1st focus to the table throughout. I'd highly recommend him to anyone. Easy and painless Smail did a great job & brought a no nonsense, customer 1st focus to the table throughout. I'd highly recommend him to anyone. Easy and painless More
Truck purchase Came in on 4/29 to purchase a new vehicle. Made it very clear the type of truck and lease price I was looking for. Was able to test drive an applicabl Came in on 4/29 to purchase a new vehicle. Made it very clear the type of truck and lease price I was looking for. Was able to test drive an applicable Silverado LTZ and was shown in depth all the technology and how to properly utilize them. During the buying process was disappointed with the trade in offer so kept my previous vehicle as well (recognize this is not at the fault of the sales person) but otherwise felt that the sales personnel did what they could to put my purchase reasonably close to my requested lease price. Overall process was fairly smooth, would feel good about buying from this dealership again. More
Great salesman Had an awesome experience working with edin. He was able to get me a car I wanted that they did not have on the lot. Had an awesome experience working with edin. He was able to get me a car I wanted that they did not have on the lot. More
Terrible Experiencw If i could put 0 stars i would i have never been treated so poorly in any way with a business. Made an inquiry about a vehicle and was contacted by n If i could put 0 stars i would i have never been treated so poorly in any way with a business. Made an inquiry about a vehicle and was contacted by nice customer service person. She set an appointment. I was greeted by a salesman asked me some questions acted quite strange. Asked me to fill out an application for credit. I explained was not interested in financing. I asked if he could get car pulled around for my wife to look at. He though it would be better if i sat in the lounge abd we should come get him when my wife arrived. The worst customer service i have ever had. The worst thing for business is bad word of mouth. My wife works for a large company accross the freeway and will spread the word to the large amount of employees she works with. I suffer from a brain tumor and have issues explaining myself. More
Great Service! Smail and Dave both went above and beyond to find me exactly what I wanted. Great group of people! I've enjoyed my 25+ year association with Lupient C Smail and Dave both went above and beyond to find me exactly what I wanted. Great group of people! I've enjoyed my 25+ year association with Lupient Chevrolet! More
Service My service advisor Chad was very helpful! He took the time to listen and believed me when I said I wasnt crazy about the noise I heard!!! We even we My service advisor Chad was very helpful! He took the time to listen and believed me when I said I wasnt crazy about the noise I heard!!! We even went for a test drive and he didn't hear it but had them take it on another drive and they found what was making the noise. Thanks again Chad!! More
Sales employee Chuck Evans is great person to work with on inquiring about cars or trucks dealings.No's his stuff has always be helpful.Great personality Chuck Evans is great person to work with on inquiring about cars or trucks dealings.No's his stuff has always be helpful.Great personality More