Lupient Chevrolet
Bloomington, MN
Filter Reviews by Keyword
By Type
Showing 131 reviews
I purchased a 2007 Chevrolet Cobalt from Lupient Chevrolet this summer. In December, I was contacted by the MN State Patrol and they stated they needed to inspect the vehicle. After the inspection Chevrolet this summer. In December, I was contacted by the MN State Patrol and they stated they needed to inspect the vehicle. After the inspection I was informed the car was stolen, and it was immediately confiscated. The State Patrol went to Lupient Chevrolet and confirmed they had confiscated the vehicle. I contacted Pam Guildford at Lupient Chevrolet. I was surprised by her lack of customer service given the bizarre circumstances. I guess I was expecting them to quickly remedy the situation but that was far from the response. I asked if she could provide me with a loaner car while we sorted out next steps. She would not. I told her I would need to rent a vehicle for transportation until it was resolved and informed her I would be submitting the expense for this along for my claim to be reimbursed for the full cost of the car. In my opinion, a quality dealership would not respond in this manner. I would have expected they would have wrote a check the same day and apologized for the inconvenience I had to experienced as a result of the vehicle they sold me. If they needed a few days to sort things out, they should have tried to accommodate my transportation problems until they resolved it. As of January 17, 2014 we have not settled this issue. I bought a car in good faith from Lupient Chevrolet in Bloomington MN and today I am out all the money I paid the car as well as rental cost for temporary transportation. Buyers beware. More
I have always found it stressful when I have had to purchase a vehicle new to me. CJ made the experience this time so very pleasant and easy. There was no pressure while I made my decision as to what purchase a vehicle new to me. CJ made the experience this time so very pleasant and easy. There was no pressure while I made my decision as to what I felt I could afford as well as what vehicle I was comfortable with. CJ also made the process go extremely smooth and there were no glitches. He was able to answer my questions and gave me confidence in his experience and his knowledge. I will recommend both Lupient and CJ to anyone I know who has to make a vehicle purchase in the future. More
My husband and I came in looking to trade in our old car for a newer used car. The team was friendly and so efficient! We never felt pressured into anything! The whole process was fast and absolutely painle for a newer used car. The team was friendly and so efficient! We never felt pressured into anything! The whole process was fast and absolutely painless from start to finish. Their no hassle prices beat the other dealers and it took all the pressure off of both parties so we could just enjoy picking out our new car stress free. The financial guy found us a great rate for financing and he talked us through all the tech talk to make sure we knew what we were signing before we signed. I highly recommend Lupient Chevy for any car purchase or trade-in. More
This was the first time I'd bought a new car on my own and CJ made the experience go more smoothly than I could have hoped for. The whole process from start to finish took just a couple of hours and own and CJ made the experience go more smoothly than I could have hoped for. The whole process from start to finish took just a couple of hours and everything was explained to me very well! CJ and Lupient were also able to get me a better rate on an auto loan than my bank was going to give me which was also very much appreciated. I also very much appreciate that Lupient prices their cars well below MSRP and it's the price that all buyers pay (less any promotional deals going on) so there's no haggling involved. Some people enjoy spending an entire day at the dealer haggling, but it's not for me which again is why I was thrilled to visit a dealer that offers every buyer their best price and then the buyer can decide to take it or leave it without wasting a bunch of time haggling. My first time buying a new car couldn't have gone better and I'll definitely be looking for CJ every time I'm in the market for a car going forward! More
I was a first time car buyer when I went to chevrolet. When I went I was very open to any car just as long as it was in my price range, it was intimidating at first because I didn't know what to expect. S When I went I was very open to any car just as long as it was in my price range, it was intimidating at first because I didn't know what to expect. Sonja approached my parents and I with a very friendly and warm attitude then right away had me test drive a brand new 2013 Cruze she was very excited to show me all the great things the Cruze had to offer and right away I was sold. I truly recommend Lupient Chevrolet dealership and extremely recommend Sonja Olin to help you find the car you're looking for, she loves her job and will listen to all of your needs and concerns. She'll make sure you leave there happy with your purchase. More
It was a wonderful experience, and the car had everything we were looking for!!!! CJ was great - no pressure!!! We will definitely be back to buy in the future! we were looking for!!!! CJ was great - no pressure!!! We will definitely be back to buy in the future! More
On November 8, I received the most professional and caring treatment from Consultant Sonja Olin from the minute I shook her hand. She brought a vehicle up herself to make sure I was fully satisfied wit caring treatment from Consultant Sonja Olin from the minute I shook her hand. She brought a vehicle up herself to make sure I was fully satisfied with the vehicle before anything else was talked about. She made sure I met the necessary additional people, Mr Redfield and Mr Mark Goldman, to get final vehicle additions and pricing. They were all fantastic with my questions and did not try to sell me something I didn't need. Sonja stayed in touch with me for 2 months prior to meeting me, but at no time was there even a hint of sales pressure. That is a first in itself for me, because I have been to hundreds of dealerships in my life span. She is why I drove 48 miles to buy a vehicle. I bought a 2014 Chevy Impala 2LTZ from her, because they had exactly what I wanted on the lot. I am a veteran and they even made sure my plates are "Support the Troops". They hugged me when I left. Now people that is service. I Highly recommend this dealership and Ms Sonja Olin if you are looking for any vehicles! More
We were hoping to pick up a new 2013 malibu for a great deal but after working with Kif he was able to get us an even better deal on a 2014 malibu! We would definitely recommend Lupient Chevrolet if your l deal but after working with Kif he was able to get us an even better deal on a 2014 malibu! We would definitely recommend Lupient Chevrolet if your looking to buy a vehicle. There staff was great to work with and Kif made it a really fun experience for us! More
Representative was friendly, but not pushy, he was very knowledgable, intuitive to our needs and made the experience a wonderful way to do business. Jim and Patti Russ knowledgable, intuitive to our needs and made the experience a wonderful way to do business. Jim and Patti Russ More
My experience with the dealership internet sales was not the greatest at first. As a return customer i was hoping to get a response to my inquiry right away, but i never heard from anyone. I decided to give the greatest at first. As a return customer i was hoping to get a response to my inquiry right away, but i never heard from anyone. I decided to give it another chance and it lead me to Kif who made my experience fantastic from then on. This is my 3rd time purchasing a vehicle from them and I will remain a customer . I am very happy with my new car. Thank you to everyone who helped me and made sure I left as a happy customer. I especially would like to Thank Kif Patrick for the great service that he provided me with. More