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Lupient Chevrolet

Bloomington, MN

3.9
131 Reviews

1601 Southtown Dr

Bloomington, MN

55431

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Showing 131 reviews

October 27, 2024

Jose, the sales agent we worked with, was very professional and was good to work with. The process takes a little time, but everyone was as helpful as possible. More

by jgservais
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
Oct 29, 2024 -

Lupient Chevrolet responded

Thank you for the 5-star review! We're so happy to hear you enjoyed working with Jose and we appreciate your business!

August 21, 2024

Professional sales rep meet all our needs. Kevin Pena, a number one! We will recommend him to our friends and family. More

by mikenelson624
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Pena
Aug 28, 2024 -

Lupient Chevrolet responded

Thank you for the review, Mike!

July 09, 2024

Jose, was great to work with, explained everything about the vehicle, highly recommend wasn’t high pressure was a relaxed atmosphere he was very polite and would use him again More

by brunert67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Barrientos
Aug 05, 2024 -

Lupient Chevrolet responded

Thank you for the 5-star review, we're so glad you enjoyed working with Jose and hope you are loving the new vehicle!

April 03, 2024

My vehicle was hit on the front passenger side corner by a woman who didn't even try to look before pulling out of a parking lot in November. I was told by Dan several times that the whole front end had shi More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Moldan
Apr 03, 2024 -

Lupient Chevrolet responded

As we told you over a year ago when you reviewed us on a different platform, your 200,000+ mile Tacoma with a plow on it was found to have significant sheet metal damage; our expert appraisers did find damage to the frame as well, regardless of what the second opinion shop said. We refuse to ignore apparent frame damage and held firm on our findings as we are responsible for the quality of our repairs. We're glad you had the cosmetic damage repaired elsewhere, but our team will not overlook structural damage to avoid the vehicle being totaled, which would've been the case here.

March 09, 2024

Very personable and competent sales consultant. Listened and took our concerns into consideration. Was available and no delays in the process More

by Dan b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Barrientos
Apr 16, 2024 -

Lupient Chevrolet responded

Thank you for the kind review, Dan! We're glad you had a great experience with our team!

February 12, 2024

Michael was great to work with. Very helpful, professional and friendly. We will recommend him to friends and family. Thanks Michael! More

by jillt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Djerf
November 08, 2023

Josh did a great job in keeping me informed of my vehicle's whereabouts and the process in general. More

by mike.weber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gese
Nov 14, 2023 -

Lupient Chevrolet responded

Thank you for the 5-Star review, Mike! We're glad you enjoyed working with Josh and we appreciate your business!

February 20, 2023

Friendly salesperson, a great price; but after a 45-minute discussion, I was told that "the car wasn't for sale anymore, but there were more expensive options available." This really appears to be More

by Potential Buyer
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Unknown
Feb 21, 2023 -

Lupient Chevrolet responded

You sent an internet inquiry to us on a busy Saturday morning from 4+ hours away from the store regarding a vehicle we had online. A sales professional emailed to inform you, in no uncertain terms, that the vehicle had already been sold that day. You called in later and were connected with a different sales professional, who was not yet aware of the vehicle being sold. That sales professional told you they would check on the availability and get back to you. They attempted to call you to let you know the vehicle was sold but you called in while we were calling you and spoke with a different person who, again, let you know the vehicle was sold. You did not set foot in our dealership or have any communication with our team regarding anything more than checking availability (which we answered honestly and correctly three times) - that is not bait and switch in any form

Feb 21, 2023 -

Potential Buyer responded

I do not agree with this version of the events.

June 15, 2022

Friendly, professional people. Took me through the whole process and kept me informed about it step. Very knowledgeable. More

by kwo85737
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gese
Aug 03, 2022 -

Lupient Chevrolet responded

Thank you for the 5-Star review! We appreciate your business!

March 08, 2022

Chuck Evans is a real nice salesman to work with. He is knowledgeable, friendly, professional, helpful. He is a gem. I want to thank Josh G for keeping me updated on their Colorados they had in their More

by roxdesjar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua G., Chuck Evans
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