Lupient Chevrolet
Bloomington, MN
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Jose, the sales agent we worked with, was very professional and was good to work with. The process takes a little time, but everyone was as helpful as possible. professional and was good to work with. The process takes a little time, but everyone was as helpful as possible. More
Jose, was great to work with, explained everything about the vehicle, highly recommend wasn’t high pressure was a relaxed atmosphere he was very polite and would use him again the vehicle, highly recommend wasn’t high pressure was a relaxed atmosphere he was very polite and would use him again More
My vehicle was hit on the front passenger side corner by a woman who didn't even try to look before pulling out of a parking lot in November. I was told by Dan several times that the whole front end had shi a woman who didn't even try to look before pulling out of a parking lot in November. I was told by Dan several times that the whole front end had shifted after the collision and my plow mount was ruined. When I was able to take a closer look, there was NO damage to the frame, plow mount, or really anything that wasn't hit by that woman's car. I understand this was a busy time of year, but I'd rather a shop take a long time to tell me the truth than make something up and use being busy as an excuse. It took them until March to deem my vehicle "totaled". I had been on the phone between the insurance company and Dan many many times and he kept telling me they had to do something first and they said he did and when they finally made a decision the insurance company told me I have just a few more days with the rental . I bought a whole other truck after that thinking my other vehicle was undrivable, but once it was finally released to me I took it to the shop I usually go to, I can provide their info if anyone wants it, and they confirmed my observation that there was NO damage to the frame or plow and this vehicle was nowhere near totaled. When I shared this information with Dan he acted as if he was still correct and could not admit a mistake, very arrogant really. I'm honestly worried about how many other people the carelessness of this place ended up costing thousands of dollars. I wouldn't recommend this place to an enemy and anytime a conversation about vehicles longer than 10 seconds comes up I always always always warn people about this place. I wish there was a negative star option and I wish I could leave a negative star review about Dan specifically too. He replied to my review on another platform gaslighting the entire thing trying to save face. Never seen someone so bad at their job in my life. More
Very personable and competent sales consultant. Listened and took our concerns into consideration. Was available and no delays in the process Listened and took our concerns into consideration. Was available and no delays in the process More
Michael was great to work with. Very helpful, professional and friendly. We will recommend him to friends and family. Thanks Michael! Very helpful, professional and friendly. We will recommend him to friends and family. Thanks Michael! More
Friendly salesperson, a great price; but after a 45-minute discussion, I was told that "the car wasn't for sale anymore, but there were more expensive options available." This really appears to be 45-minute discussion, I was told that "the car wasn't for sale anymore, but there were more expensive options available." This really appears to be a bait-and-switch. More
Chuck Evans is a real nice salesman to work with. He is knowledgeable, friendly, professional, helpful. He is a gem. I want to thank Josh G for keeping me updated on their Colorados they had in their He is knowledgeable, friendly, professional, helpful. He is a gem. I want to thank Josh G for keeping me updated on their Colorados they had in their lot. More