Lunghamer Buick GMC
Waterford, MI
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Traveled from Virginia to work with Wes My husband and I were in Michigan visiting for a weekend when we found a deal on an Acadia in Virginia (where we live) online. We weren't sure about t My husband and I were in Michigan visiting for a weekend when we found a deal on an Acadia in Virginia (where we live) online. We weren't sure about the interior color of the vehicle so stopped into Lunghamer in hopes of seeing the color in person. After a few minutes of chatting with a very kind employee who happened to be near the front desk, we determined the price we were offered in Virginia wasn't so great. Enter: Wes! We sat down with Wes and went over what I was looking for as well as the things I was willing to compromise on. Wes' energy was contagious! He made the whole process so fun! The car I wanted wasn't available then but I told Wes that if he could dealer trade for the right car, we would drive back to MI for Christmas to get the car. A few days later I got an email--Wes found *exactly* the car I wanted! We drove up to MI and picked up the new car on December 23. If not for Wes making the whole experience fun, I'm not sure we would have made the deal (driving from VA to MI with three dogs in a too small car isn't fun!). But it was totally worth it--and our families were very happy to have us home for the holidays (and the dogs are very happy to have a car they can ride in comfortably). I can't say enough good things about Wes. He genuinely wanted to help and was completely wonderful from beginning to end. More
Went above and beyond My sales guy was Dick Johnson he put up with alot and worked through my flip flopping and changing my mind multiple time in the end he made it happen My sales guy was Dick Johnson he put up with alot and worked through my flip flopping and changing my mind multiple time in the end he made it happen despite me dragging him through the ringers great and patient sales guy i would highly recommend. More
2017 LaCrosse Purchase Dick Johnson provided my wife and I a first class job of describing this new vehicle and showing us all the features. Then we took a drive and contin Dick Johnson provided my wife and I a first class job of describing this new vehicle and showing us all the features. Then we took a drive and continued the discussion of the features in operation. David Jackson was very helpful with the financing of this transaction. We highly recommend these 2 sales people as very professional, knowledgeable and helpful. This dealership is staffed with lots of professional people in service as well as sales. We definitely will recommend this dealership to our friends and neighbors. More
2018 Buick Envision We have bought a few vehicles from Lunghamer Buick GMC, people are very friendly and helpful there. Our salesman Dick Johnson is a great guy to work w We have bought a few vehicles from Lunghamer Buick GMC, people are very friendly and helpful there. Our salesman Dick Johnson is a great guy to work with and always goes and always explains all the new features and helps us with any questions we might have. I definitely would recommend Lunghamer Buick and Dick Johnson to all our friends and family. Dick was off sick one day when we were there and we worked with Tanner Lee and he was just as knowledgeable Dick, great group of people that work there. More
Chris did an amazing job Chris and the team went above and beyond to help me get the right car. I appreciate all of the hard work and will always be a customer Chris and the team went above and beyond to help me get the right car. I appreciate all of the hard work and will always be a customer More
new vehicle lease A professional and knowledgeable team that understands the customer and delivers a excellent buying experience. Time was spent ensuring the vehicle w A professional and knowledgeable team that understands the customer and delivers a excellent buying experience. Time was spent ensuring the vehicle was personalized with all systems and accessories More
Great experiance Wes was a great service from start to finish. Very prompt and quick to get in contact with. Would highly recommend to anybody looking for a purchase o Wes was a great service from start to finish. Very prompt and quick to get in contact with. Would highly recommend to anybody looking for a purchase or lease of a new vehicle. More
Sierra Truck Birthday Surprise I met Wes when I came in to lease a vehicle for myself. After we chatted a while, I told Wes how much my husband had always wanted a truck, but he tho I met Wes when I came in to lease a vehicle for myself. After we chatted a while, I told Wes how much my husband had always wanted a truck, but he thought the lease pymt was out of our budget. Then I mentioned that his Birthday was on Thanksgiving. I could see the wheels turning in Wes’s head- he had an awesome Sierra double cab in mind and asked me if I’d like to surprise my husband with a new truck for his Birthday. We took it for a test drive, and I KNEW this was the truck for him! Wes was amazing- he arranged to have it delivered with a big red bow, and we pulled off the best Birthday Surprise EVER! Wes’ knowledge about putting together the right lease package for me, along with his honest enthusiasm and genuine kindness made him great to work with, and I can’t wait to lease my next vehicle from him! See you in September. ~Pam More
Awesome First Car Experience George helped me find my perfect first adult car! Took his time to show me all the features the Buick Encore offers. I’ll definitely recommend the dea George helped me find my perfect first adult car! Took his time to show me all the features the Buick Encore offers. I’ll definitely recommend the dealership and George to my friends and family! More
Excellent Wes Howland did an amazing job . He got My Wife and I a great deal on a 2018 Sierra and 2018 Terrain. Will we be a returning customer ? DEFINITELY!! Wes Howland did an amazing job . He got My Wife and I a great deal on a 2018 Sierra and 2018 Terrain. Will we be a returning customer ? DEFINITELY!! Would I recommend Friends and Family to him ? YES ... Thanks Again More