Lumberton Honda

Would not recommend for the budget-conscious buyer. This is only place I have purchased a vehicle where the cost of the vehicle is hidden from the customer. Sales associates try to sell by what your "n This is only place I have purchased a vehicle where the cost of the vehicle is hidden from the customer. Sales associates try to sell by what your "needs" are. I did my homework before arriving and knew what price range I needed to stay within. My "needs" didn't have to be met as much as cost needed to be kept. Instead, they worked on getting me down to manageable monthly payments. I thought dealerships liked to boast no-haggle pricing. Well, when the price was too much for the monthly payment, my associate talked to finance dept and I looked up the price of the vehicle online. Of course it's not going to be in my monthly payment price range - it was thousands more than what I wanted to spend! Associate comes back and says "Good news - we got it down to your price point!" It was still $65 over my monthly price point. I asked to look at other vehicles in my price range, but the associate wouldn't let it be. After several trips somewhere in back, I was ready to leave, but a manager walked up and said, "I'll give you that deal." I thought maybe they would give more on our trade ins or come down on the price of the vehicle. NO! They already had another loan company on standby that would meet our price point within $15. After several hours invested in this trip, I considered the lower insurance rates and agreed with condition to clean the interior and fix a scar on the roof just above the windshield. A couple weeks later, I called service center to try to schedule both services for the same day since we live out of state. When I arrive, service center has little to nothing to do with me. Our sales associate reenters the scene to let me know the interior guy isn't there that day (the day I asked service to make sure they both would be) and that the body repair guy doesn't have tools to fix the dent, just paint the scratch. I would have to reschedule both. I stuck to communicating with the sales associate when I had some dates to reschedule and wanted to know what kind of finished product I should expect with the dent and scar repair. They didn't bother to respond so I'm counting it as a loss. I won't even have the interior cleaned. It's just not worth it. More

Great service, I was very pleased. I will definitely be going back for my next service I will definitely be going back for my next service More

Have used the dealership for all my oil changes ever since I purchased my car from the dealership The price of your oil change has rapidly increased over the last year. Also I noticed a shop charge of $ since I purchased my car from the dealership The price of your oil change has rapidly increased over the last year. Also I noticed a shop charge of $7.34 on my bill just for having it at your shop. The dealership’s oil change used to be reasonable and competitive with others. Now in my opinion it’s no longer reasonable in cost. Will now consider other options or businesses for my next oil change. The dealership has price its self out of my future business. More

Excellent service, great customer service . I would recommend to anyone. Always there to help out I would recommend to anyone. Always there to help out More

The dealership is quick courteous and does good work. They will transport you to your job or home. They will transport you to your job or home. More

Jay was our salesman and he is really a great person. All the people at the business are courteous and friendly. I felt good about our getting the car not nervous and knowing and ready to leave as soon a All the people at the business are courteous and friendly. I felt good about our getting the car not nervous and knowing and ready to leave as soon as I can. More

I didn’t had an appointment but was able to call and get one right away. I got in and out in an hour. . The staff was very helpful and respectful and pointed out any issues to be looking for as far as maint one right away. I got in and out in an hour. . The staff was very helpful and respectful and pointed out any issues to be looking for as far as maintenance. I was very pleased with their wor. Thank you! More

Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great More

Great service as always they always look out and make sure you have all services performed and your vehicle is in top running order before it leaves. sure you have all services performed and your vehicle is in top running order before it leaves. More

Nice courteous staff and they take the time to work with seniors good vehicle service seniors good vehicle service More